Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 184 reviews)); "Pay is good and is widely flexible" ((in 126 reviews)); "Good Colleagues, Free Coffee, Able to learn coffee knowledge" ((in 124 reviews)); "Good salaries and bonuses." ((in 81 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 74 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 154 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews)); "Management by process, communication is bad, no promotions except for the happy few friends of the bosses...." ((in 20 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

74% would recommend to a friend

(1,874 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Feb 26, 2024

Good job

Cashier/barista

Recommend

CEO approval

Business Outlook

Pros

-Good team - Decent discount and pay - Great location -Good customer base

Cons

-Sales goals are sometimes unreasonable

Nespresso Response

2y

Hello, Thank you for sharing your thoughts on your experience at Nespresso. We are pleased to know that you appreciate many aspects of it such as the team, decent discount, and pay, as well as convenient location, among others. Regarding your concerns, we understand the importance of setting realistic targets. We continuously review and adjust our goals to ensure they are achievable, while still driving success for the company. If you have any further feedback or suggestions, please don't hesitate to share them with us. Wish you well in your future endeavors. Thank you.

4.0

Feb 24, 2024

Great company to work for

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Great company culture and benefits Lovely workmates Enjoying coffee before starting the day Employee discount Sales incentives Getting to engage with customers

Cons

Some staffs can be overloaded with tasks

Nespresso Response

2y

Hello Colleague, Thank you for sharing your review with us. We are happy to read so many positives you mentioned. It is a pleasure to know that you value our company culture and enjoy working with your colleagues. At Nespresso, we are proud to provide our people with a market-competitive Total Rewards package, which includes various benefits, bonuses, and incentives. We greatly appreciate the efforts of our employees in providing quality customer service. Regarding the cons you raised, it is upsetting to know that you feel overloaded with tasks. At our company, we always strive to create comfortable and fulfilling working conditions for everyone. We encourage you to speak with your Line Manager or HR team to discuss how we can improve and better accommodate your preferred work style while ensuring that business needs are met. Wishing you much success at Nespresso. Thank you.

5.0

Feb 22, 2024

hey

Customer assistant

Recommend

CEO approval

Business Outlook

Pros

hey hey hey hey hey

Cons

the downsides of working here was

Nespresso Response

2y

Hello, Thank you for your feedback. We are happy to see that you highly ranked your experience working at Nespresso. Please, feel free to get in touch with your former local HR team regarding your concerns. Your additional input will enable us to make necessary improvements. We wish you success in your new endeavors. Thank you.

Viewing 373 - 375 of 1,874 Reviews

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Retail Stock Associate, Part-time

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