Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 188 reviews)); "Good Colleagues, Free Coffee, Able to learn coffee knowledge" ((in 127 reviews)); "Pay is good and is widely flexible" ((in 111 reviews)); "Good salaries and bonuses." ((in 74 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 72 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 155 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "Work work work No work life balance!" ((in 41 reviews)); "The managers don't care if you die at your desk." ((in 38 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

74% would recommend to a friend

(1,873 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Mar 8, 2024

Great place to work but difficult targets

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Free coffee Good work culture Treated well by the company Good bonuses Easy to sell when offers are on for customers Team are passionate about their job

Cons

No commission Stores are always closing Sometimes difficult to hit KPIs when people are only buying in small quantities No career opportunities or progression really Exhausting work - stood up/talking all day

Nespresso Response

2y

Hello, Thank you for taking the time to share your review with us. It is very important to us to create a caring and supportive atmosphere, and we are happy that you recognize this. We are also satisfied you recognized some of the various bonuses and perks we provide employees with. Regarding the cons you outlined, we are sorry that you were not fully satisfied with your experience. At Nespresso, we care about the well-being of our employees, and it is upsetting to know that you found the KPIs to be difficult, and the work exhausting. We understand the importance of setting achievable goals and strive to improve and be adaptable where it is possible. As for career progression, we are firmly committed to investing in our people’s development and growth, to nurture their aspirations within our company. Your feedback is valuable to us, as we constantly seek to improve. If you have any additional details or suggestions to share with us, we welcome you to reach out to your former local HR or management team. We wish you well with your new endeavors. Thank you.

5.0

Mar 4, 2024

Good company

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Great company to work for

Cons

A bit structured but manageable

Nespresso Response

2y

Hello Colleague, Thank you for taking the time to provide your feedback. We are thrilled to know that you find our work environment great. At Nespresso, we are continually working on streamlining our processes to provide the best possible experience for our employees. Regarding the cons you brought up, we would welcome hearing more specifics from you. With your additional comments, we can look further into what you raise. Please, reach out to your local HR or management team. We wish you well in your career with us. Thank you.

5.0

Mar 3, 2024

Excellent company and management

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

great company to work for.

Cons

I don’t have any cons. Really good retailer

Nespresso Response

2y

Hello Colleague, Thank you for your feedback and review. We are delighted to hear that you have had a positive experience working at Nespresso. Our goal is to foster an inclusive environment that empowers individuals and teams to succeed. It is always a pleasure to collaborate with passionate individuals who are eager to learn and grow alongside us. We will pass along your feedback to the respective local team. We wish you much success in your career with us. Thank you.

Viewing 364 - 366 of 1,873 Reviews

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Great place to work but difficult targets

Good company

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