Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 189 reviews)); "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing" ((in 125 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews)); "Good salaries and bonuses." ((in 74 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 157 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

74% would recommend to a friend

(1,873 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,873 reviews)

Ratings by demographic groups

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Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

5.0

Apr 7, 2024

Great place to work.

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Good pay and good management team.

Cons

Closing stores and changing concepts.

Nespresso Response

2y

Hello, We are thankful for the insights you provided about your time with us and are thrilled to hear that you have found a strong team spirit within our company. We believe that a supportive and collaborative work environment is essential for success, and we are glad to hear that you have experienced this firsthand. Regarding the cons you mentioned, we understand that changes can be unsettling. As a company, we are constantly adapting to meet the evolving needs and preferences of our customers. While these changes may bring some initial challenges, they also present new opportunities for growth and innovation. If you have any additional concerns or suggestions, we encourage you to reach out to your former Line manager or HR team. They are there to address further any questions or issues you may have. Wishing you the best of luck in your new endeavors. Thank you.

4.0

Apr 3, 2024

Friendly Workplace

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

It is very friendly, enjoyable work place

Cons

Not easy to deal with different type of customers

Nespresso Response

1y

Hello, Thank you for sharing your feedback regarding your experience as a Coffee Specialist at Nespresso. We are pleased to learn that you enjoyed the friendly and enjoyable atmosphere within the workplace. We also recognize the challenges that can arise when interacting with a diverse range of customers. Your insights are valuable as we strive to equip our team with the necessary tools and support to navigate these situations effectively. If you have any additional suggestions or reflections, please don’t hesitate to reach out to your former local HR team. Wishing you all the best in your future endeavors. Thank you.

4.0

Mar 25, 2024

Customer ambassador

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good atmosphere, a place to learn to interact with different customers.

Cons

Long hours, have to be fast in learning.

Nespresso Response

2y

Hello, Thank you for sharing your thoughts on your experience with us. It is important to us to create a pleasant work environment, and we are delighted to know that you were satisfied with it, as well as with your interactions with various clients. We greatly appreciate the dedication and hard work of our employees in delivering quality customer service. Regarding the cons you highlighted, at Nespresso, we always strive to provide a comfortable and fulfilling learning path for everyone to reach their full potential. In addition to this, we care about our employees' well-being and continuously work towards fostering a healthy work-life balance. Thank you for your feedback, as it allows us to further improve. If you want to share more details with us, please feel free to contact your former local HR or Management team. We wish you all the best in your new endeavors. Thank you.

Viewing 352 - 354 of 1,873 Reviews

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Nespresso

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