Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 189 reviews)); "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing" ((in 125 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews)); "Good salaries and bonuses." ((in 74 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 157 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

74% would recommend to a friend

(1,873 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Apr 17, 2024

Looks great from the outside

E-commerce

Recommend

CEO approval

Business Outlook

Pros

Great values supporting farmers and teaching them.

Cons

The boss had anger issues and kept yelling at the team randomly. Nobody cared about this attitude, the rest of the company was silent while people were humiliated in front of others. Several complaints were filed, but nothing changed. Great people left because of the bad choice of management-level people.

Nespresso Response

1y

Hello, We are grateful for your candid feedback. It is great that you appreciate our initiative in supporting and teaching farmers. It is concerning to read about the issues you've described, as it is not a part of our culture. At Nespresso, we are committed to providing a welcoming work environment and put a lot of effort into fostering a workplace where all employees feel respected, valued, and supported at all levels. Furthermore, we are consistently working to enhance our management approaches to ensure a favourable atmosphere for our people. We will share your feedback with the responsible team, so that we can look further into your comments and improve. You are always welcome to share more details with your HR team. We wish you well in your endeavors. Thank you.

4.0

Apr 17, 2024

Good

Logistics specialist

Recommend

CEO approval

Business Outlook

Pros

Environment and some people are helpful and nice to work with

Cons

Weak leadership and procedures, people many years in the same positions and areas

Nespresso Response

2y

Hello, Thank you for sharing your thoughts on your experience with us. We are happy to know that you appreciated the environment and people you worked with, as we always strive to create an atmosphere where everyone feels comfortable and cared for. Regarding the cons you outlined, it is upsetting to know that you were not fully satisfied with your work experience. At Nespresso, it's important for us that we never stop challenging ourselves and are constantly improving and innovating. In addition to this, we always support our employees in their career aspirations and professional development, so that everyone can find the right fit within our company. Your feedback is valuable to us, as we constantly seek to be better. We encourage you to reach out to your former local HR team to discuss your concerns further. We wish you much success with your future endeavors. Thank you.

5.0

Apr 17, 2024

Honestly really good

Senior coffee specialist

Recommend

CEO approval

Business Outlook

Pros

I loved working there at Nespresso.

Cons

Pay structure could be changed and elevated. Flawed bonus structure.

Nespresso Response

2y

Hello, Thank you for taking the time to provide feedback on your experience at Nespresso. We are thrilled to hear that you had a positive experience with us. Creating an attentive and responsive working environment is one of our top priorities, and we are glad to know that we met your expectations in this regard. As for the pay structure and bonus system, we are constantly reviewing and evaluating our compensation packages to ensure they are competitive and fair. Your feedback is valuable in helping us identify areas for improvement. We encourage you to speak with your former HR team to provide additional insights and suggestions. We wish you all the best in your new endeavors. Thank you.

Viewing 346 - 348 of 1,873 Reviews

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