Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"good benefits and over all environment" ((in 183 reviews)); "discounts and free coffee" ((in 133 reviews)); "Pay is good and is widely flexible" ((in 108 reviews)); "Good salaries and bonuses." ((in 73 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 73 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 152 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

74% would recommend to a friend

(1,873 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,873 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

3.0

May 10, 2024

intenso

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

regalias e descontos tanto em empresas da companhia mãe ( Unilever ) como em outras ( Apple, Adidas etc)

Cons

-pressão elevadíssima para atingir os objetivos - pouco respeito na fixação de horarios ( horas extras) -Ambiente dificil ( tóxico).

Nespresso Response

2y

Hello, Thank you for sharing your feedback with us. We are pleased to hear that you are satisfied with our benefits package's different perks and positives. At our company, we are committed to providing excellent work experience. Regarding the cons you mentioned, it is unfortunate to read that you felt pressure at work, as it's our priority to make sure that everyone feels supported and valued. At Nespresso, we always strive to create a healthy and balanced environment for our employees. In addition to this, open communication is highly encouraged to ensure that our business needs are met. If you want to share more feedback with us, so we can look further into your comments, please feel free to contact your former local HR team. Wishing you all the best in your future endeavors. Thank you.

5.0

May 6, 2024

Good Environment

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Friendly environment and good learning experience

Cons

Work life balancing not there

Nespresso Response

2y

Hello Colleague, Thank you for taking the time to provide feedback on your experience at Nespresso. We greatly appreciate your positive comments. It's always our goal to create a welcoming and supportive atmosphere for everyone, and we're glad to hear that we have been successful in doing so. Regarding the area of improvement you highlighted, we strive to provide a healthy work-life balance for all our employees, and we are continuously working towards improving in this area. Your feedback is valuable to us, and we encourage you to share specific concerns or suggestions with your manager or local HR team to find a solution. We appreciate your dedication to Nespresso and wish you all the best in your career with us. Thank you.

2.0

May 5, 2024

Review

It specialist

Recommend

CEO approval

Business Outlook

Pros

You get coffee credit and free coffee machine

Cons

Low salary, high turnover, Low salary, high turnover

Nespresso Response

2y

Hello, Thank you for providing feedback on your experience at Nespresso. We appreciate your positive comments about the free perks that we offer to our employees. We believe that these benefits contribute to creating an enjoyable work environment. Regarding the cons, we understand that salary is an important factor in job satisfaction, and we continuously review our total remuneration to ensure that it's competitive within the industry. Additionally, we make it a priority to work on initiatives to improve employee satisfaction and engagement. We value your input and encourage you to provide detailed feedback to your former HR team. We wish you well in your new endeavors. Thank you.

Viewing 337 - 339 of 1,873 Reviews

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