Nespresso reviews

3.8

74% would recommend to a friend

(1,873 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
May 23, 2024
Recommend
CEO approval
Business Outlook

Pros

competitive salary company benefits Competitive bonus

Cons

extremely toxic environment A lot of politicking far from the city centre

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Nespresso Response
2y
Hello, Thank you for sharing your review with us. While we are glad to know you appreciated our Total rewards package with market-competitive salary, various perks, and benefits, it is upsetting to read you found the work environment toxic. At Nespresso, our people are our main priority, and it is important to us to foster an atmosphere where everyone is well-informed and supported on every level. Your feedback is valuable to us, as we constantly seek to improve, and we will make sure to pass it to the respective team. Please, feel free to contact your former local HR team to share some additional comments with us. Wishing you well in your new endeavors. Thank you.
5.0
May 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Free welcome machine, monthly coffee allowance for home, paid commutal expense, coffee at workplace, boutique discounts, friendly staff and managers, great and thorough training, positive reinforcement, good pay, positive vibe

Cons

I am not sure yet

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Nespresso Response
2y
Hello Colleague, Thank you for taking the time to provide feedback on our company. While we appreciate your positive comments about the benefits and perks we offer, we are also glad to hear that you have found our training thorough, and feel supported by positive reinforcement. Given that we are constantly working towards making Nespresso an even better place to work, we encourage you to continue to provide feedback and suggestions to your people manager or local HR team. We wish you continued success in your career with us. Thank you.
4.0
May 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Caring community, proximity with Lausanne, big structure, work from home flexibility, strong commitment to sustainability

Cons

No processes or ways of working, difficult structure, low opportunities for growth, average/non-competitive pay.

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Nespresso Response
1y
Hello Colleague, Thank you for taking the time to provide feedback on your experience with us. We are pleased to read that you appreciate our community, as we want everyone to feel supported and cared for. It is also great that you recognize our efforts in offering flexibility to our employees, as well as our sustainability initiatives. Regarding the cons you outlined, we strive to maintain a structured and organized work process, where our employees are well-informed and assisted on every level. At Nespresso, we always support our people in their career aspirations, as we want everyone to grow and succeed. It is upsetting to know that you are not satisfied with your salary, as we continuously reevaluate our compensation to make sure it stays at the market-competitive level. Your review is very important and valuable to us, as we constantly seek to improve. You are always welcome to share some additional comments, so feel free to contact your local HR team to discuss your concerns. Wishing you well in your journey with us. Thank you.
Viewing 331 - 333 of 1,873 Reviews

Glassdoor has 3,226 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.