Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 191 reviews)); "discounts and free coffee" ((in 124 reviews)); "Pay is good and is widely flexible" ((in 115 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 72 reviews)); "Good training on full time employees" ((in 57 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 167 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

74% would recommend to a friend

(1,872 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jul 13, 2024

Great co-workers

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Great culture and benefits, amazing management, good vibes and amazing people

Cons

Salary is not great, long shifts

Nespresso Response

1y

Hello, Thank you for taking the time to provide feedback on your experience at our company. One of our main priorities is to create a friendly atmosphere for our people, where they can help each other, so we are delighted to know that you appreciate this. We are also glad you are pleased with our company culture and management team, as we want our employees to feel supported and cared for. Regarding the area you mentioned as a con, we continuously review our Total Rewards package to ensure it remains globally competitive, and it is upsetting to read you weren’t satisfied with it. At Nespresso, we understand the importance of a healthy work-life balance, and we continuously explore new initiatives to maintain processes more optimized and comfortable for our teams. Your review is important and valuable to us, as we constantly seek to improve. You are always welcome to reach out to your former local HR or management team to share more details with us. We wish you much success with your new endeavors. Thank you.

4.0

Jul 11, 2024

Experience

Retail part-timer

Recommend

CEO approval

Business Outlook

Pros

Generally good experience, suitable for first time part-timers

Cons

No cons for nespresso part timer

Nespresso Response

1y

Hello, Thank you for sharing your review with us. We are thrilled to know that you had a positive experience working at our company. It is important to us to foster an environment where everyone is able to develop their skills and thrive. If you want to share any further details or suggestions, you are always welcome to reach out to your former HR team. We wish all the best in your new endeavors. Thank you.

3.0

Jul 10, 2024

Good part time employment

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Lots of perks including free coffee and machine, friendly work environment

Cons

Customers can be difficult, high rate of turnover

Nespresso Response

1y

Hello Colleague, Thank you for sharing your feedback on your experience at Nespresso. We appreciate your positive comments about the perks and friendly work environment that we offer to our employees. We believe in creating an enjoyable workplace where our team members can thrive. Regarding the cons you mentioned, we strive to provide exceptional customer service, and we recognize that dealing with challenging customers can be demanding. Thus, we provide our employees with the necessary training and support to handle difficult situations effectively. We also understand that a high turnover rate can impact team dynamics and workload, and we are committed to addressing it. We encourage you to discuss these concerns with your manager or local HR team. Wishing you all the best in your career with us. Thank you.

Viewing 307 - 309 of 1,872 Reviews

Jobs at Nespresso

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Nespresso

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