Does NTB pay their employees well?

According to anonymously submitted Glassdoor reviews, NTB employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at NTB. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NTB?

44% of NTB employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NTB 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at NTB?

Store Manager (46) , Service Manager (44) , General Service Technician (29) , Sales Associate (27) , Mechanic (25) , Technician (25) , Tire Technician (24) , Manager (19) , Automotive Technician (13) , Assistant Manager (10) , General Manager (10) , Auto Technician (8) , Customer Service Advisor (8) , CSA - Customer Service Associate (7) , Customer Service Representative (6)

What are the pros of working at NTB according to real employee reviews?

"Decent pay but longer hours than before" ((in 44 reviews)); "Benefits are good but pay higher monthly" ((in 34 reviews)); "Good people working in the Columbus market" ((in 20 reviews)); "good money depending on location good coworkers" ((in 17 reviews)); "The coworkers were great and you get some downtime." ((in 13 reviews))

What are the cons of working at NTB according to real employee reviews?

"Poor management although it seems to be improving" ((in 34 reviews)); "Can be long hours and a lot of micromanaging" ((in 30 reviews)); "Upper Management does not care about you all they care about is the numbers." ((in 29 reviews)); "I worked at three different stores and had more then a dozen different managers." ((in 18 reviews)); "no work life balance here" ((in 17 reviews))

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NTB

NTB reviews

3.0

44% would recommend to a friend

(543 total reviews)

Henry Schwarz

45% approve of CEO

35% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Career opportunities

2.8

Compensation and benefits

2.7

Culture & values

2.7

Senior management

2.6

Work/Life balance

NTB has an employee rating of 3.0 out of 5 stars, based on 543 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NTB employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

543 reviews

1.0

Oct 1, 2020

Two roles at the same time

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

The responsibilities are just too much for me. I can't do two roles at the same time.

Cons

The job position is misleading as they hire you to be a sales associate. You'll be doing two roles in one. Customer service and you have to do some selling at the same time. You are pressured to be able to sell and give a good customer service experience to everyone that comes in.

2.0

Sep 10, 2020

False Promises

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You can learn a lot from the training platform.

Cons

Managers believe Management is shouting and bringing down colleagues.

2.0

Aug 23, 2020

Lapses in hiring

General service technician

Recommend

CEO approval

Business Outlook

Pros

There's always new people coming in here and you always have new friends to make.

Cons

Although I was happy about having to meet new people, there were lapses in hiring process that made them hire incompetent ones. It was difficult working with people that you have to always check up to or else you will have to repeat their work. It disrupts with a supposedly smooth operations.

Viewing 247 - 249 of 543 Reviews

Jobs at NTB

Automotive Retail Sales Associate

Automotive Repair Store Manager

Green Haven, Anne Arundel, MD

$70K - $130K /yr

(Employer provided)

View job

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