Does NTB pay their employees well?

According to anonymously submitted Glassdoor reviews, NTB employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at NTB. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NTB?

44% of NTB employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NTB 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at NTB?

Store Manager (46) , Service Manager (44) , General Service Technician (29) , Sales Associate (27) , Mechanic (25) , Technician (25) , Tire Technician (24) , Manager (19) , Automotive Technician (13) , Assistant Manager (10) , General Manager (10) , Auto Technician (8) , Customer Service Advisor (8) , CSA - Customer Service Associate (7) , Customer Service Representative (6)

What are the pros of working at NTB according to real employee reviews?

"Decent pay but longer hours than before" ((in 51 reviews)); "Benefits are good but pay higher monthly" ((in 27 reviews)); "Good people working in the Columbus market" ((in 20 reviews)); "The coworkers were great and you get some downtime." ((in 14 reviews)); "good money depending on location good coworkers" ((in 12 reviews))

What are the cons of working at NTB according to real employee reviews?

"Poor management although it seems to be improving" ((in 36 reviews)); "Upper Management does not care about you all they care about is the numbers." ((in 32 reviews)); "Can be long hours and a lot of micromanaging" ((in 30 reviews)); "There was no work life balance" ((in 17 reviews)); "Manager was a pushover and didn't support employees" ((in 16 reviews))

NTB reviews

3.0

44% would recommend to a friend

(543 total reviews)

Henry Schwarz

45% approve of CEO

35% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Career opportunities

2.8

Compensation and benefits

2.7

Culture & values

2.7

Senior management

2.6

Work/Life balance

NTB has an employee rating of 3.0 out of 5 stars, based on 543 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NTB employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

543 reviews

5.0

Jul 30, 2014

I loved working at NTB.

Mechanic

Recommend

CEO approval

Business Outlook

Pros

The pay is great. Unlike Most of the other automotive companies that pay flag rate, NTB pays commission based on your level. it goes 16,18, & 20%

Cons

Other people trying to diagnose vehicles for you and then you having to turn around and do the work on the vehicle and when they diagnose it wrong then it is on you.

2.0

Jan 6, 2014

I have never felt like they care about the employees at all.

Store manager

Recommend

CEO approval

Business Outlook

Pros

Decent money before they changed the pay structure again.

Cons

Always changing pay, treat the employees horribly, worked way too many hours.

1.0

Apr 2, 2013

The absolute worst company I have ever worked for.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

As bad as it was, you get a great discount on parts and service for your vehicles and for your families' vehicles.

Cons

Where to begin? Maybe I'll start with the minimum wage salary and the puny commissions you receive. Or the mandatory "culture of safety" and sales meetings on your scheduled days off. Another huge drawback is the pressure upper management puts on the salesman to sell service, roadhazard warranties, and other such services. If you don't make the inflated quota that they have for you, your job gets threatened every couple of weeks and you get nasty messages from the district manager. Another big disadvantage is the mechanics they hire- the turnover rate is so high that no one stays more than six months or so because, again, the pay is so bad and treatment is as well. Take your car to an independent or a dealer.

Viewing 79 - 81 of 543 Reviews

Jobs at NTB

Automotive Technician/Mechanic

Automotive Repair Store Manager

Green Haven, Anne Arundel, MD

Automotive Retail Sales Associate

NTB

NTB reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

I loved working at NTB.

I have never felt like they care about the employees at all.

The absolute worst company I have ever worked for.

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