Does NTB pay their employees well?

According to anonymously submitted Glassdoor reviews, NTB employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at NTB. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NTB?

44% of NTB employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NTB 2.6 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at NTB?

Store Manager (46) , Service Manager (44) , General Service Technician (29) , Sales Associate (27) , Mechanic (25) , Technician (25) , Tire Technician (24) , Manager (19) , Automotive Technician (13) , Assistant Manager (10) , General Manager (10) , Auto Technician (8) , Customer Service Advisor (8) , CSA - Customer Service Associate (7) , Customer Service Representative (6)

What are the pros of working at NTB according to real employee reviews?

"Decent pay but not at all times" ((in 49 reviews)); "Benefits are good but pay higher monthly" ((in 31 reviews)); "Good people working in the Columbus market" ((in 23 reviews)); "good money depending on location good coworkers" ((in 14 reviews)); "The coworkers were great and you get some downtime." ((in 13 reviews))

What are the cons of working at NTB according to real employee reviews?

"Upper management does not care about you at all." ((in 34 reviews)); "Poor management although it seems to be improving" ((in 34 reviews)); "Can be long hours and a lot of micromanaging" ((in 26 reviews)); "no work life balance here" ((in 18 reviews)); "I worked at three different stores and had more then a dozen different managers." ((in 16 reviews))

NTB reviews

3.0

44% would recommend to a friend

(543 total reviews)

Henry Schwarz

46% approve of CEO

35% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Career opportunities

2.8

Compensation and benefits

2.7

Culture & values

2.7

Senior management

2.6

Work/Life balance

NTB has an employee rating of 3.0 out of 5 stars, based on 543 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NTB employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

543 reviews

3.0

Aug 30, 2023

It's ok

General service technician

Recommend

CEO approval

Business Outlook

Pros

Shop environment is fun and sometimes interesting cars come in

Cons

Low pay, corporate doesn't care about you and OT policy ridiculous

3.0

Aug 23, 2023

Hourly employee

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Quick on boarding process was easy

Cons

They do not mention that you are only hourly and no promise to rise

3.0

Aug 5, 2023

Room for improvement.

Automotive service technician

Recommend

CEO approval

Business Outlook

Pros

Management (the particular managers I had were amazing, this might not be the case with other locations.) Learning/training opportunities. Full time with optional overtime.

Cons

Pay could definitely be much better for the kind of work that is done, but I'm biased as in I believe any job that deals in working on vehicles regardless if you're an oil/tire technician or full fledged mechanic should start at $20/hr and $40k/year, minimum. Constantly understaffed. Communications between sales persons and technicians could be much better. Sometimes technicians wouldn't be correctly itemized and compensated for work done. There weren't very many incentives for technicians to go above and beyond. Typically only management/sales were offered things like giveaways, bonuses, etc on monthly promotions or district wide sales competitions whereas the ones actually performing the work rarely had any. It was very difficult to have necessary tools or equipment in the backshop repaired or replaced so the technicians could perform job duties.

Viewing 76 - 78 of 543 Reviews

Jobs at NTB

Automotive Repair Store Manager

Automotive Retail Sales Associate

NTB

NTB reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It's ok

Hourly employee

Room for improvement.

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