Does NTB pay their employees well?

According to anonymously submitted Glassdoor reviews, NTB employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at NTB. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NTB?

45% of NTB employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NTB 2.6 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at NTB?

Store Manager (46) , Service Manager (44) , General Service Technician (29) , Sales Associate (27) , Mechanic (25) , Technician (24) , Tire Technician (24) , Manager (19) , Automotive Technician (13) , Assistant Manager (10) , General Manager (10) , Auto Technician (8) , Customer Service Advisor (8) , CSA - Customer Service Associate (7) , Customer Service Representative (6)

What are the pros of working at NTB according to real employee reviews?

"Benefits are good but pay higher monthly" ((in 32 reviews)); "Good people working in the Columbus market" ((in 20 reviews)); "The coworkers were great and you get some downtime." ((in 13 reviews)); "good money depending on location good coworkers" ((in 12 reviews)); "Money & Bonus is Great" ((in 8 reviews))

What are the cons of working at NTB according to real employee reviews?

"Poor management although it seems to be improving" ((in 36 reviews)); "Can be long hours and a lot of micromanaging" ((in 30 reviews)); "Upper Management does not care about you all they care about is the numbers." ((in 29 reviews)); "I worked at three different stores and had more then a dozen different managers." ((in 19 reviews)); "There was no work life balance" ((in 18 reviews))

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NTB

NTB reviews

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3.0

45% would recommend to a friend

(543 total reviews)

Henry Schwarz

47% approve of CEO

35% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Career opportunities

2.8

Compensation and benefits

2.7

Culture & values

2.7

Senior management

2.6

Work/Life balance

NTB has an employee rating of 3.0 out of 5 stars, based on 543 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NTB employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

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Disability

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Veteran status

Reviews by job title

543 reviews

1.0

Aug 12, 2025

Not worth it

Store manager

Recommend

CEO approval

Business Outlook

Pros

They pay you on a weekly basis

Cons

Correction from the “pros” section - I meant to say “weakly”. The pay is heavily based on bonuses, which are difficult to attain. That difficulty stems from many factors. Staffing is horrendous, with a turnover rate MUCH higher than industry norms. A lot of that turnover stems from low pay which leads to low motivation and productivity. Field leadership in the Richmond market is feeble at best. There is absolutely no brand identity, nor marketing to help create familiarity. Equipment issues are rampant and outdated.

2.0

Jun 21, 2025

Horrible hours for potential good pay

Manager

Recommend

CEO approval

Business Outlook

Pros

Moneys good…. When it’s good

Cons

Have a family? Leave them in the rear view mirror

2.0

Jun 5, 2025

Not upholding pay potential

Mechanic

Recommend

CEO approval

Business Outlook

Pros

Medical Benefits are fairly decent.

Cons

The promises made about earnings potential just aren't there. Actual pay is well below industry standards.

Viewing 4 - 6 of 543 Reviews

Jobs at NTB

Automotive Repair Store Manager

Automotive Retail Sales Associate

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