Does NTB pay their employees well?

According to anonymously submitted Glassdoor reviews, NTB employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at NTB. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NTB?

44% of NTB employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NTB 2.6 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at NTB?

Store Manager (46) , Service Manager (44) , General Service Technician (29) , Sales Associate (27) , Mechanic (25) , Technician (25) , Tire Technician (24) , Manager (19) , Automotive Technician (13) , Assistant Manager (10) , General Manager (10) , Auto Technician (8) , Customer Service Advisor (8) , CSA - Customer Service Associate (7) , Customer Service Representative (6)

What are the pros of working at NTB according to real employee reviews?

"Decent pay but longer hours than before" ((in 51 reviews)); "Benefits are good but pay higher monthly" ((in 31 reviews)); "Good people working in the Columbus market" ((in 22 reviews)); "The coworkers were great and you get some downtime." ((in 13 reviews)); "good money depending on location good coworkers" ((in 12 reviews))

What are the cons of working at NTB according to real employee reviews?

"Poor management although it seems to be improving" ((in 37 reviews)); "Can be long hours and a lot of micromanaging" ((in 32 reviews)); "Upper Management does not care about you all they care about is the numbers." ((in 30 reviews)); "Manager was a pushover and didn't support employees" ((in 20 reviews)); "No work life balance at all" ((in 18 reviews))

NTB reviews

3.0

44% would recommend to a friend

(543 total reviews)

Henry Schwarz

46% approve of CEO

35% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Career opportunities

2.8

Compensation and benefits

2.7

Culture & values

2.7

Senior management

2.6

Work/Life balance

NTB has an employee rating of 3.0 out of 5 stars, based on 543 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NTB employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

543 reviews

1.0

Jun 30, 2015

Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

pay,meeting customers thru customer service

Cons

Really bad training and always short handed

2.0

Jun 21, 2015

Micro Managed

Customer service advisor (csa)

Recommend

CEO approval

Business Outlook

Pros

Great employee discounts, pretty laid back work place, great co-workers (most of the time...) also a great place to learn how to diagnose and repair vehicles

Cons

The shop is only as good as the managment. Corprate has ridiculous expectations and if your manager let's that get to them then it's going to be a difficult place to work.

3.0

Jun 19, 2015

Not a bad place to work, depends on store management and coworkers.

Tire tech then mechanic

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, reasonably relaxed, friendly employees (mostly), good pay as a mechanic if you have certifications. Pay is base plus commission (other than manager) can be positive or negative. You can move up from tire tech to mechanic (sort of like apprenticing) if you don't have formal education/experience.

Cons

Pay as a tire tech, sometimes customers can be troublesome, at times sales and managers can be unreasonably demanding of work speed, if your a woman it's more of a "male" environment, not all tire techs pull their own weight, if you like shops with A/C during the summer and a heater during the winter not the place for you, and unloading the tire truck (unless you want a break from actual work). I personally enjoyed working there though; tire tech moved up to mechanic.

Viewing 496 - 498 of 543 Reviews

Jobs at NTB

Automotive Technician/Mechanic

Automotive Retail Sales Associate

Automotive Repair Store Manager

Green Haven, Anne Arundel, MD

NTB

NTB reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Manager

Micro Managed

Not a bad place to work, depends on store management and coworkers.

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