Does NEXT pay their employees well?

According to anonymously submitted Glassdoor reviews, NEXT employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at NEXT. This rating has been stable over the past 12 months.

How satisfied are employees working at NEXT?

61% of NEXT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NEXT 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NEXT?

Sales Assistant (1441) , Sales Consultant (848) , Sales Associate (837) , Retail Sales Assistant (252) , Retail Assistant (196) , Retail Sales Associate (190) , Stockroom Assistant (156) , Customer Assistant (127) , Warehouse Operative (124) , Sales Advisor (120) , Customer Service Representative (105) , Sales (105) , Customer Service (97) , Team Member (97) , Retail Sales Consultant (84)

What are the pros of working at NEXT according to real employee reviews?

"I worked in the Woking store and all the staff were friendly and easy to work with." ((in 612 reviews)); "I worked with really nice people which is why my experience at next has been so great." ((in 469 reviews)); "Flexible hours and easy to get shifts swapped" ((in 352 reviews)); "Helpful and friendly colleagues" ((in 310 reviews)); "Good benefits for staff that are employed and have good employee schemes" ((in 172 reviews))

What are the cons of working at NEXT according to real employee reviews?

"As it got very busy it was very tiring and as I only worked 4.5 hour shifts I never got a break Pay is low" ((in 669 reviews)); "Poor management and not challenging enough" ((in 616 reviews)); "The managers that I have had are not great to work with and are exceptionally rude." ((in 405 reviews)); "No training plan (How can you develop and progress if there isn't any consistent training plan and feedback given)" ((in 200 reviews)); "Can be stressful and past is minimum wage" ((in 151 reviews))

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NEXT reviews

3.6

61% would recommend to a friend

(8,008 total reviews)

Simon Wolfson

61% approve of CEO

48% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.2

Senior management

3.2

Career opportunities

3.1

Compensation and benefits

NEXT has an employee rating of 3.6 out of 5 stars, based on 8,008 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

2.0

Nov 24, 2025

In at the deep end

Store assistant

Recommend

CEO approval

Business Outlook

Pros

Short interview - quick start

Cons

No training as Christmas store assistant - had to step in to manage store front when no security available

5.0

Nov 23, 2025

Really enjoyed working here

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Lovely staff & management. Flexible with hours. Staff discount was great.

Cons

Didn't have any cons working here.

5.0

Nov 22, 2025

warehouse

Warehouse operative

Recommend

CEO approval

Business Outlook

Pros

Good management and service provided helpful team work

Cons

Not a negative aspect only positive experience.

Viewing 274 - 276 of 8,008 Reviews

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Jobs at NEXT

Leicester, Inglaterra

£25K - £31K /yr

(Glassdoor est.)

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Assistant Merchandiser

Peterborough, Inglaterra

Leicester, Inglaterra

£50K - £93K /yr

(Employer provided)

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In at the deep end

Really enjoyed working here

warehouse

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