Does NEXT pay their employees well?

According to anonymously submitted Glassdoor reviews, NEXT employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at NEXT. This rating has been stable over the past 12 months.

How satisfied are employees working at NEXT?

62% of NEXT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NEXT 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NEXT?

Sales Assistant (1441) , Sales Consultant (848) , Sales Associate (837) , Retail Sales Assistant (252) , Retail Assistant (196) , Retail Sales Associate (190) , Stockroom Assistant (156) , Customer Assistant (127) , Warehouse Operative (124) , Sales Advisor (119) , Customer Service Representative (105) , Sales (105) , Customer Service (97) , Team Member (97) , Retail Sales Consultant (84)

What are the pros of working at NEXT according to real employee reviews?

"I worked in the Woking store and all the staff were friendly and easy to work with." ((in 600 reviews)); "I worked with really nice people which is why my experience at next has been so great." ((in 445 reviews)); "Budget for uniform and flexible hours" ((in 364 reviews)); "Helpful and friendly colleagues" ((in 303 reviews)); "Good benefits for staff that are employed and have good employee schemes" ((in 173 reviews))

What are the cons of working at NEXT according to real employee reviews?

"As it got very busy it was very tiring and as I only worked 4.5 hour shifts I never got a break Pay is low" ((in 663 reviews)); "management is poor and rude" ((in 611 reviews)); "The managers that I have had are not great to work with and are exceptionally rude." ((in 405 reviews)); "No training plan (How can you develop and progress if there isn't any consistent training plan and feedback given)" ((in 201 reviews)); "Minimum wage and very busy" ((in 149 reviews))

NEXT reviews

3.6

62% would recommend to a friend

(8,007 total reviews)

Simon Wolfson

61% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

NEXT has an employee rating of 3.6 out of 5 stars, based on 8,007 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews

3.0

Dec 4, 2025

Okay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Decent hours, can pick up and drop shifts easily

Cons

Its cliquey and filled with ppl who already know each other

4.0

Dec 2, 2025

Warehouse operative- Next

Warehouse operative

Recommend

CEO approval

Business Outlook

Pros

flexible shifts plus easy to pick up overtime

Cons

Understaffed, unnegotiable shifts could appear the day before on rota

2.0

Dec 2, 2025

Horrible

Sales associate

Recommend

CEO approval

Business Outlook

Pros

- good discount on uniform

Cons

- they cut hours too much

NEXT Response

6mo

Thank you for sharing your feedback about your experience as a Sales Associate in London. We're glad to hear you benefited from the good discount on the uniform. We understand your significant concern regarding hours being cut too much. We will be reviewing your comments carefully.

Viewing 259 - 261 of 8,007 Reviews

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