Does NEXT pay their employees well?

According to anonymously submitted Glassdoor reviews, NEXT employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at NEXT. This rating has been stable over the past 12 months.

How satisfied are employees working at NEXT?

62% of NEXT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NEXT 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NEXT?

Sales Assistant (1439) , Sales Consultant (848) , Sales Associate (837) , Retail Sales Assistant (252) , Retail Assistant (196) , Retail Sales Associate (189) , Stockroom Assistant (156) , Customer Assistant (127) , Warehouse Operative (124) , Sales Advisor (119) , Customer Service Representative (105) , Sales (105) , Customer Service (97) , Team Member (96) , Retail Sales Consultant (84)

What are the pros of working at NEXT according to real employee reviews?

"I worked in the Woking store and all the staff were friendly and easy to work with." ((in 605 reviews)); "I worked with really nice people which is why my experience at next has been so great." ((in 454 reviews)); "Budget for uniform and flexible hours" ((in 367 reviews)); "Helpful and friendly colleagues" ((in 307 reviews)); "Good benefits for staff that are employed and have good employee schemes" ((in 164 reviews))

What are the cons of working at NEXT according to real employee reviews?

"As it got very busy it was very tiring and as I only worked 4.5 hour shifts I never got a break Pay is low" ((in 686 reviews)); "management is poor and rude" ((in 609 reviews)); "The managers that I have had are not great to work with and are exceptionally rude." ((in 411 reviews)); "No training plan (How can you develop and progress if there isn't any consistent training plan and feedback given)" ((in 194 reviews)); "Minimum wage and very busy" ((in 152 reviews))

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NEXT reviews

3.6

62% would recommend to a friend

(8,000 total reviews)

Simon Wolfson

61% approve of CEO

48% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.2

Senior management

3.2

Career opportunities

3.1

Compensation and benefits

NEXT has an employee rating of 3.6 out of 5 stars, based on 8,000 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

5.0

Jan 5, 2026

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Good staff discount Good team of staff Can pick extra hours up

Cons

No progression Sale time is manic

5.0

Jan 4, 2026

Wonderful team and lovely management

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Everyone was always supportive and kind

Cons

The pay and time off over periods aren't amazing but that's retail for you

4.0

Jan 4, 2026

Supportive

Sales

Recommend

CEO approval

Business Outlook

Pros

Supportive management and good perks

Cons

Poor pay for staff really need to up the pay

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