Does NEXT pay their employees well?

According to anonymously submitted Glassdoor reviews, NEXT employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at NEXT. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NEXT?

62% of NEXT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NEXT 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NEXT?

Sales Assistant (1439) , Sales Consultant (848) , Sales Associate (837) , Retail Sales Assistant (252) , Retail Assistant (196) , Retail Sales Associate (189) , Stockroom Assistant (156) , Customer Assistant (127) , Warehouse Operative (124) , Sales Advisor (119) , Customer Service Representative (105) , Sales (105) , Customer Service (97) , Team Member (96) , Retail Sales Consultant (84)

What are the pros of working at NEXT according to real employee reviews?

"I worked in the Woking store and all the staff were friendly and easy to work with." ((in 611 reviews)); "I worked with really nice people which is why my experience at next has been so great." ((in 450 reviews)); "Budget for uniform and flexible hours" ((in 365 reviews)); "Helpful and friendly colleagues" ((in 304 reviews)); "Good benefits for staff that are employed and have good employee schemes" ((in 167 reviews))

What are the cons of working at NEXT according to real employee reviews?

"As it got very busy it was very tiring and as I only worked 4.5 hour shifts I never got a break Pay is low" ((in 672 reviews)); "management is poor and rude" ((in 605 reviews)); "The managers that I have had are not great to work with and are exceptionally rude." ((in 411 reviews)); "No training plan (How can you develop and progress if there isn't any consistent training plan and feedback given)" ((in 201 reviews)); "Minimum wage and very busy" ((in 145 reviews))

NEXT reviews

3.6

62% would recommend to a friend

(8,001 total reviews)

Simon Wolfson

61% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,001 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

NEXT has an employee rating of 3.6 out of 5 stars, based on 8,001 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews

2.0

Jan 15, 2026

It was time to leave...

Software developer

Recommend

CEO approval

Business Outlook

Pros

The staff discount was useful if you have kids to clothe

Cons

Zero chance of getting a payrise ever Creeping insistence on office attendance despite tiny car park Pantomime employee satisfaction surveys Soul-destroying toxic environment Fast-shrinking array of benefits (but only for anyone below Grade 2, management are immune) A constant feeling of burnout The knowledge that holding your hand up will invite retaliation, that you will not be protected and that your card will be marked

3.0

Jan 14, 2026

n/a

Sales associate

Recommend

CEO approval

Business Outlook

Pros

nice people i work with

Cons

understaffed so always more work per one person

4.0

Jan 14, 2026

Friendly and Relaxing

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

The job is not too strenuous. The team is lovely and works together encouraging each other as much as possible.

Cons

Lots of training to do if you need to move up to higher roles

Viewing 196 - 198 of 8,001 Reviews

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NEXT reviews

Company ratings over time

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It was time to leave...

n/a

Friendly and Relaxing

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