Does NEXT pay their employees well?

According to anonymously submitted Glassdoor reviews, NEXT employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at NEXT. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NEXT?

62% of NEXT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NEXT 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NEXT?

Sales Assistant (1439) , Sales Consultant (848) , Sales Associate (837) , Retail Sales Assistant (252) , Retail Assistant (196) , Retail Sales Associate (189) , Stockroom Assistant (156) , Customer Assistant (127) , Warehouse Operative (124) , Sales Advisor (119) , Customer Service Representative (105) , Sales (105) , Customer Service (97) , Team Member (96) , Retail Sales Consultant (84)

What are the pros of working at NEXT according to real employee reviews?

"I worked in the Woking store and all the staff were friendly and easy to work with." ((in 610 reviews)); "I worked with really nice people which is why my experience at next has been so great." ((in 439 reviews)); "Budget for uniform and flexible hours" ((in 362 reviews)); "Helpful and friendly colleagues" ((in 304 reviews)); "Good benefits for staff that are employed and have good employee schemes" ((in 171 reviews))

What are the cons of working at NEXT according to real employee reviews?

"As it got very busy it was very tiring and as I only worked 4.5 hour shifts I never got a break Pay is low" ((in 664 reviews)); "management is poor and rude" ((in 618 reviews)); "The managers that I have had are not great to work with and are exceptionally rude." ((in 411 reviews)); "No training and expected to know how to do things" ((in 196 reviews)); "Can be stressful and past is minimum wage" ((in 147 reviews))

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NEXT reviews

3.6

62% would recommend to a friend

(8,000 total reviews)

Simon Wolfson

61% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

NEXT has an employee rating of 3.6 out of 5 stars, based on 8,000 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews

3.0

Jan 22, 2026

X

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Staff discount and good team

Cons

Long shifts and short breaks

5.0

Jan 21, 2026

Amazing

Customer service

Recommend

CEO approval

Business Outlook

Pros

Easy set hours Easy to book onto extra shifts or swap them Easy to book holiday Good discount and benefits

Cons

Min wage and not a lot more for managers

3.0

Jan 19, 2026

Good hours

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good hours, kind co workers

Cons

Low hourly rate management was poor

Viewing 187 - 189 of 8,000 Reviews

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