Does NEXT pay their employees well?

According to anonymously submitted Glassdoor reviews, NEXT employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at NEXT. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NEXT?

61% of NEXT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NEXT 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NEXT?

Sales Assistant (1439) , Sales Consultant (848) , Sales Associate (835) , Retail Sales Assistant (252) , Retail Assistant (196) , Retail Sales Associate (189) , Stockroom Assistant (156) , Customer Assistant (127) , Warehouse Operative (124) , Sales Advisor (119) , Customer Service Representative (105) , Sales (105) , Customer Service (97) , Team Member (96) , Retail Sales Consultant (84)

What are the pros of working at NEXT according to real employee reviews?

"I worked in the Woking store and all the staff were friendly and easy to work with." ((in 610 reviews)); "I worked with really nice people which is why my experience at next has been so great." ((in 439 reviews)); "Budget for uniform and flexible hours" ((in 362 reviews)); "Helpful and friendly colleagues" ((in 304 reviews)); "Good benefits for staff that are employed and have good employee schemes" ((in 171 reviews))

What are the cons of working at NEXT according to real employee reviews?

"As it got very busy it was very tiring and as I only worked 4.5 hour shifts I never got a break Pay is low" ((in 664 reviews)); "management is poor and rude" ((in 618 reviews)); "The managers that I have had are not great to work with and are exceptionally rude." ((in 411 reviews)); "No training and expected to know how to do things" ((in 196 reviews)); "Can be stressful and past is minimum wage" ((in 147 reviews))

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NEXT reviews

3.6

61% would recommend to a friend

(7,999 total reviews)

Simon Wolfson

61% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,999 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

NEXT has an employee rating of 3.6 out of 5 stars, based on 7,999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews

4.0

Dec 2, 2025

Warehouse operative- Next

Warehouse operative

Recommend

CEO approval

Business Outlook

Pros

flexible shifts plus easy to pick up overtime

Cons

Understaffed, unnegotiable shifts could appear the day before on rota

5.0

Nov 13, 2025

good place to work

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

flexible hours wardrobe allowance ability to pick up extra shifts or advertize yours

Cons

need to work on holiday days even on christmas

1.0

Nov 8, 2025

Worst management

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Being in the back doing delivery was the best part (in outlet stores). Not many pros

Cons

Management is awful and often are rude to you and all complaints get ignored

Viewing 172 - 174 of 7,999 Reviews

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Jobs at NEXT

Team Member (Stock)

Birmingham, Inglaterra

£8 - £13 /hr

(Employer provided)

View job

Short-term Temporary Team Member

Short-term Temporary Team Member

Short-term Temporary Team Member

Short-term Temporary Team Member

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Warehouse operative- Next

good place to work

Worst management

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