Does NEXT pay their employees well?

According to anonymously submitted Glassdoor reviews, NEXT employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at NEXT. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NEXT?

61% of NEXT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NEXT 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NEXT?

Sales Assistant (1439) , Sales Consultant (848) , Sales Associate (835) , Retail Sales Assistant (252) , Retail Assistant (196) , Retail Sales Associate (189) , Stockroom Assistant (156) , Customer Assistant (127) , Warehouse Operative (124) , Sales Advisor (119) , Customer Service Representative (105) , Sales (105) , Customer Service (97) , Team Member (96) , Retail Sales Consultant (84)

What are the pros of working at NEXT according to real employee reviews?

"I worked in the Woking store and all the staff were friendly and easy to work with." ((in 619 reviews)); "I worked with really nice people which is why my experience at next has been so great." ((in 445 reviews)); "Budget for uniform and flexible hours" ((in 361 reviews)); "Helpful and friendly colleagues" ((in 304 reviews)); "Good benefits for staff that are employed and have good employee schemes" ((in 168 reviews))

What are the cons of working at NEXT according to real employee reviews?

"As it got very busy it was very tiring and as I only worked 4.5 hour shifts I never got a break Pay is low" ((in 684 reviews)); "management is poor and rude" ((in 600 reviews)); "The managers that I have had are not great to work with and are exceptionally rude." ((in 409 reviews)); "No training and expected to know how to do things" ((in 192 reviews)); "Can be stressful and past is minimum wage" ((in 147 reviews))

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NEXT reviews

3.6

61% would recommend to a friend

(7,997 total reviews)

Simon Wolfson

61% approve of CEO

48% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.2

Senior management

3.2

Career opportunities

3.1

Compensation and benefits

NEXT has an employee rating of 3.6 out of 5 stars, based on 7,997 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

5.0

Feb 3, 2026

Nice company

Assistant buyer

Recommend

CEO approval

Business Outlook

Pros

Good company to work for. Good benefits

Cons

Senior support sometimes a bit touch and go

4.0

Feb 2, 2026

Okay

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

I enjoyed working with the customers and the fast paced of sales days.

Cons

I worked 2 jobs and Next was my 2nd job, one night and one day at the weekend. They expected me to work way over this, working till 3am for a sales day whilst I had to start my other job at 7am. They stated this should be my first job. Not good.

4.0

Feb 1, 2026

Great!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great people, nice team and good bonuses

Cons

Rota could be more accommodating

Viewing 160 - 162 of 7,997 Reviews

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Jobs at NEXT

Team Member (Stock)

Birmingham, Inglaterra

£8 - £13 /hr

(Employer provided)

View job

Short-term Temporary Team Member

Short-term Temporary Team Member

Short-term Temporary Team Member

Short-term Temporary Team Member

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