Does NEXT pay their employees well?

According to anonymously submitted Glassdoor reviews, NEXT employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at NEXT. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NEXT?

61% of NEXT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NEXT 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NEXT?

Sales Assistant (1437) , Sales Consultant (848) , Sales Associate (835) , Retail Sales Assistant (252) , Retail Assistant (196) , Retail Sales Associate (189) , Stockroom Assistant (156) , Customer Assistant (127) , Warehouse Operative (124) , Sales Advisor (119) , Customer Service Representative (105) , Sales (105) , Customer Service (97) , Team Member (96) , Retail Sales Consultant (84)

What are the pros of working at NEXT according to real employee reviews?

"I worked in the Woking store and all the staff were friendly and easy to work with." ((in 609 reviews)); "I worked with really nice people which is why my experience at next has been so great." ((in 460 reviews)); "Flexible hours and easy to get shifts swapped" ((in 345 reviews)); "Helpful and friendly colleagues" ((in 305 reviews)); "Good benefits for staff that are employed and have good employee schemes" ((in 173 reviews))

What are the cons of working at NEXT according to real employee reviews?

"As it got very busy it was very tiring and as I only worked 4.5 hour shifts I never got a break Pay is low" ((in 666 reviews)); "management is poor and rude" ((in 618 reviews)); "The managers that I have had are not great to work with and are exceptionally rude." ((in 401 reviews)); "No training plan (How can you develop and progress if there isn't any consistent training plan and feedback given)" ((in 204 reviews)); "Minimum wage and very busy" ((in 148 reviews))

NEXT reviews

3.6

61% would recommend to a friend

(7,994 total reviews)

Simon Wolfson

61% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

NEXT has an employee rating of 3.6 out of 5 stars, based on 7,994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews

4.0

Feb 18, 2026

Positive Work Environment with Flexible Hours

Customer service

Recommend

CEO approval

Business Outlook

Pros

Great team environment and supportive managers. Training was clear and helped me feel confident in handling customer queries. Flexible working hours made it easy to balance with other commitments. Colleagues were friendly and always willing to help. The company values customer satisfaction and teamwork.

Cons

Work can be fast-paced during peak hours, which can feel stressful at times. Shifts can sometimes change at short notice, and weekends are often required.

3.0

Feb 17, 2026

It's ok

Sales associate

Recommend

CEO approval

Business Outlook

Pros

always busy, so there's always something to do. Some nice team members get 25% discount of next branded products and a uniform allowance

Cons

a lot of unfriendly customers very stressful some staff aren't very approachable or friendly

5.0

Feb 17, 2026

Good

Senior developer

Recommend

CEO approval

Business Outlook

Pros

Work life balance is easy

Cons

No cons all good from my end

Viewing 139 - 141 of 7,994 Reviews

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Jobs at NEXT

Team Member (Stock)

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Short-term Temporary Team Member

Short-term Temporary Team Member

Short-term Temporary Team Member

Short-term Temporary Team Member

NEXT

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Positive Work Environment with Flexible Hours

It's ok

Good

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