Does NEXT pay their employees well?

According to anonymously submitted Glassdoor reviews, NEXT employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at NEXT. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NEXT?

61% of NEXT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NEXT 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NEXT?

Sales Assistant (1437) , Sales Consultant (848) , Sales Associate (835) , Retail Sales Assistant (252) , Retail Assistant (196) , Retail Sales Associate (189) , Stockroom Assistant (156) , Customer Assistant (127) , Warehouse Operative (124) , Sales Advisor (119) , Customer Service Representative (105) , Sales (105) , Customer Service (97) , Team Member (96) , Retail Sales Consultant (84)

What are the pros of working at NEXT according to real employee reviews?

"I worked in the Woking store and all the staff were friendly and easy to work with." ((in 611 reviews)); "I worked with really nice people which is why my experience at next has been so great." ((in 453 reviews)); "Flexible hours and easy to get shifts swapped" ((in 346 reviews)); "Helpful and friendly colleagues" ((in 296 reviews)); "Good benefits for staff that are employed and have good employee schemes" ((in 166 reviews))

What are the cons of working at NEXT according to real employee reviews?

"As it got very busy it was very tiring and as I only worked 4.5 hour shifts I never got a break Pay is low" ((in 668 reviews)); "management is poor and rude" ((in 619 reviews)); "The managers that I have had are not great to work with and are exceptionally rude." ((in 414 reviews)); "No training and expected to know how to do things" ((in 192 reviews)); "Minimum wage and very busy" ((in 158 reviews))

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NEXT reviews

3.6

61% would recommend to a friend

(7,994 total reviews)

Simon Wolfson

61% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,994 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

NEXT has an employee rating of 3.6 out of 5 stars, based on 7,994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews

4.0

Mar 6, 2026

Took very long to reply during application process but otherwise a chill place to work at

Team member

Recommend

CEO approval

Business Outlook

Pros

- Friendly staff who were ready to support when I started

Cons

- Shift allocation can be quite random at times without any input from employees

4.0

Mar 5, 2026

Great Place to work for anyone wanting to develop a career

Trainee merchandiser

Recommend

CEO approval

Business Outlook

Pros

Detailed career path and growth opportunities

Cons

Communication from top management sometimes unclear between departments

5.0

Mar 4, 2026

Retail assistant

Recommend

CEO approval

Business Outlook

Pros

Supportive management Good team of people to work with

Cons

Not a lot of training for sales days

Viewing 124 - 126 of 7,994 Reviews

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Reviews by job title

Took very long to reply during application process but otherwise a chill place to work at

Great Place to work for anyone wanting to develop a career

Retail assistant

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