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      NEXT

      Engaged Employer

      NEXT reviews

      3.6

      62% would recommend to a friend

      (7,989 total reviews)
      avatar

      Simon Wolfson

      61% approve of CEO

      48% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Culture & values

      3.2

      Senior management

      3.2

      Career opportunities

      3.1

      Compensation and benefits

      NEXT has an employee rating of 3.6 out of 5 stars, based on 7,989 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      3.0
      Apr 2, 2022

      Great Role, Terrible Hours

      Assistant buyer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The role itself is great, full of opportunities. Promotion takes a while but it is almost a promise when joining as a trainee so progression is there. I personally really got on with my line managers and floor managers. Once you have worked at Next, you’ll have no issue getting other job offers - it’s quite an impressive thing to have on your cv.

      Cons

      There is an ethos on the buying department of ‘if I sufffered when I was a trainee then you’ll suffer too’. I have seen trainees crying under the pressure. I left because it was a completely thankless job, you’d be expected to work 7:30-6/7pm with no lunch break. The employment contract states that you must work according to business demands which allows them to ask you to work all sorts of hours without a break. The vast majority of the people on the buying floor are lovely, but a few people made me dread coming into work. And don’t expect flexi time as a trainee/low level assistant - you have to be with the samples.

      avatar
      NEXT Response
      4y
      Hi there, thank you so much for leaving such a detailed review on your time as an assistant buyer at our head office. Because of the issues raised in this review we feel it is probably something that the HR team need to look into and investigate, as we would hate for future trainees and current employees to feel the same way. headoffice_HR@next.co.uk is the email address, any feedback is welcome and hugely appreciated.
      1.0
      Feb 8, 2022

      Ok

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Can progress as long as your face fits.

      Cons

      Genuinely a ruthless and uncaring organisation culturally, loads of veneer to try to state otherwise on Linked In etc... but don't believe the hype!

      avatar
      NEXT Response
      4y
      Hi there, we are worried to read your review, please would you get in touch with HR to go into more detail? It's not nice to see you feel this way and would be good if we can make some improvements.
      1.0
      Feb 3, 2022

      Don't Work Here.

      Compliance officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Maternity Cover Staff Shop Discount Staff parking Subsidised cafeteria

      Cons

      No formal training provided Terrible Management Nepotism Advertises wfh/flexible working hours, but kept increasing days in the office

      avatar
      NEXT Response
      4y
      Hi there, thanks for taking the time to review your time at Next. It's great to see that you enjoyed the benefits that come with working at Next such as staff shop, discounts and much more. It is however worrying to see the things you didn't enjoy about working at Next. We'd advise speaking to HR about this so they can ensure improvements are made.
      Viewing 91 - 93 of 7,989 Reviews
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      Glassdoor has 9,087 NEXT reviews submitted anonymously by NEXT employees. Read employee reviews and ratings on Glassdoor to decide if NEXT is right for you.