NEXT reviews

3.5

61% would recommend to a friend

(7,983 total reviews)
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Simon Wolfson

61% approve of CEO

48% positive business outlook

NEXT has an employee rating of 3.5 out of 5 stars, based on 7,983 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Nov 12, 2013
Recommend
CEO approval
Business Outlook

Pros

good promotion opportunities, beautiful childrenswear and some home merchandise, some nice co-workers, in some stores good customer service training.

Cons

constantly cutting every employee benefit, giving random hours (short shifts not worth coming in for), cutting breaks, giving very little contract hours, then calling on the day and pressuring to take up shifts - as a result you have no life what so ever, because they will make you drop any plans you made to come to work at last moment. No choice in shifts, horrible mess in management - they put people down for shifts on the rota and don't inform them, then give them disciplinaries for not coming to work. Store and Operations Managers demand completely unreasonably high efficiency that threatens the health and well-being of the workers, you will always be frustrated, because there is no chance what so ever of ever reaching a target - sales or operations. Training is ridiculous - the videos seem to be suitable for mentally retarded people only. You feel like you are in a comma - every day is just running and running and running - no time to think, develop, improve, or God forbid innovate. No place for a thinking human being, hated it.

5.0
Sep 29, 2013
Recommend
CEO approval
Business Outlook

Pros

good pay and good bonuses, good training, great discount (for you and direct family) and access to the sale clothing before they're sold to the public, employee portal can be accessed at home which means you can view your rota, book holiday and view your payslips online at any time. Friendly staff (in my experience), you can opt in for extra hours if you want.

Cons

You are expected to work certain times known as 'red weeks'; these weeks are unavailable to be booked off as holiday. Only a certain number of people can be made full time which means that it is likely you will only be working part-time.

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Glassdoor has 9,080 NEXT reviews submitted anonymously by NEXT employees. Read employee reviews and ratings on Glassdoor to decide if NEXT is right for you.