NEXT reviews

3.5

61% would recommend to a friend

(7,985 total reviews)
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Simon Wolfson

61% approve of CEO

48% positive business outlook

NEXT has an employee rating of 3.5 out of 5 stars, based on 7,985 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Mar 23, 2015
Recommend
CEO approval
Business Outlook

Pros

The discount and the fellow sales assistants

Cons

I turned down a job at sainsburys to work here because I thought I would find I more enjoyable. I could not have been more wrong. I had no proper training apart from watching a couple of videos which were impossible to hear anyway. I was thrown into a shift with someone who had never taught anyone else before but fair enough they did their best. As for the management team, awful. At first I thought it would be the younger girls on the team I'd struggle fitting in with, but the only people making me feel like that are the GROWN women on the management team. One of them especially is on my case all the time. Despite me not having proper training and only being there for a short space of time, I am expected to know everything, otherwise I just get a sigh when I ask for help. I have been made to feel so small and useless in front of customers it is upsetting and embarrassing, to the point I don't want to go into work in case I make the smallest mistake. Despite absolutely hating my job and having an unbelievable amount of college work to do, I turn up to every shift on time with a smile on my face and I could not be more polite and helpful to customers if I tried. I had my first review yesterday and I was marked as 'inconsistent' (crap, basically), and if I didn't improve there would be disciplinatory action taken. So after all my hard work and being made to feel like an idiot, that's the thanks I get. I started at the end of January and I already plan to leave. I've written this review so that no one makes the same mistake I did. Thank you for taking the time to read this.

3.0
Mar 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Good discount, employees get preview of sale items before they go on sale, good atmosphere in the store among colleagues, can offer up shifts online if you cannot do them.

Cons

They should treat staff better, despite having the highest retail turnover last year there has been no increase in salary. Constantly expecting more and more off staff. Have to book holidays months in advance and cant book holidays in July or December.

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Glassdoor has 9,083 NEXT reviews submitted anonymously by NEXT employees. Read employee reviews and ratings on Glassdoor to decide if NEXT is right for you.