Does NEXT pay their employees well?

According to anonymously submitted Glassdoor reviews, NEXT employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at NEXT. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NEXT?

62% of NEXT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NEXT 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NEXT?

Sales Assistant (1435) , Sales Consultant (848) , Sales Associate (833) , Retail Sales Assistant (252) , Retail Assistant (196) , Retail Sales Associate (189) , Stockroom Assistant (156) , Customer Assistant (126) , Warehouse Operative (123) , Sales Advisor (119) , Customer Service Representative (105) , Sales (105) , Customer Service (96) , Team Member (95) , Retail Sales Consultant (84)

What are the pros of working at NEXT according to real employee reviews?

"I worked in the Woking store and all the staff were friendly and easy to work with." ((in 603 reviews)); "I worked with really nice people which is why my experience at next has been so great." ((in 459 reviews)); "Flexible hours and easy to get shifts swapped" ((in 359 reviews)); "Helpful and friendly colleagues" ((in 306 reviews)); "Good benefits for staff that are employed and have good employee schemes" ((in 161 reviews))

What are the cons of working at NEXT according to real employee reviews?

"As it got very busy it was very tiring and as I only worked 4.5 hour shifts I never got a break Pay is low" ((in 681 reviews)); "management is poor and rude" ((in 607 reviews)); "The managers that I have had are not great to work with and are exceptionally rude." ((in 406 reviews)); "No training and expected to know how to do things" ((in 197 reviews)); "Can be stressful and past is minimum wage" ((in 155 reviews))

NEXT reviews

3.6

62% would recommend to a friend

(7,982 total reviews)

Simon Wolfson

62% approve of CEO

48% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.2

Senior management

3.2

Career opportunities

3.1

Compensation and benefits

NEXT has an employee rating of 3.6 out of 5 stars, based on 7,982 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

1.0

Jan 14, 2018

Only given one star because I presume there is no zero star option

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good food at head office (although you will have to eat it at your desk) Staff discount? Although most of the product is gross. Some of the people are nice. A well known company, could look good on your CV (but probably not worth it)

Cons

Get taken advantage of in terms of working hours. It's not a 9-5 job you are expected to go in early and stay late every day. No lunch breaks - you have to eat sat at your desk. A lot of trainees leave within weeks/ months because of poor support/ bullying/ horrible atmosphere in the office. Often trainees get pushed out by management. I think it should be investigated for the way staff are treated/ the impact it has as a business on the Leicestershire area in terms of stress/ wellbeing/ mental health.

2.0

Aug 1, 2017

Good starting role for interior design

Home design consultant

Recommend

CEO approval

Business Outlook

Pros

Gain experience in working with customers, can use skills in interior design on a day to day basis. Have really expanded my skills by doing a range of tasks

Cons

Pay is very poor, pressure to hit targets that are in fairly based in my opinion. A lot of responsibility for minimum wage. Terrible bonus

Viewing 52 - 54 of 7,982 Reviews

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Only given one star because I presume there is no zero star option

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