Does NEXT pay their employees well?

According to anonymously submitted Glassdoor reviews, NEXT employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at NEXT. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NEXT?

62% of NEXT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NEXT 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NEXT?

Sales Assistant (1434) , Sales Consultant (848) , Sales Associate (833) , Retail Sales Assistant (252) , Retail Assistant (196) , Retail Sales Associate (189) , Stockroom Assistant (156) , Customer Assistant (126) , Warehouse Operative (123) , Sales Advisor (119) , Customer Service Representative (105) , Sales (105) , Customer Service (96) , Team Member (95) , Retail Sales Consultant (84)

What are the pros of working at NEXT according to real employee reviews?

"I worked in the Woking store and all the staff were friendly and easy to work with." ((in 610 reviews)); "I worked with really nice people which is why my experience at next has been so great." ((in 454 reviews)); "Flexible hours and easy to get shifts swapped" ((in 345 reviews)); "Helpful and friendly colleagues" ((in 304 reviews)); "Good benefits for staff that are employed and have good employee schemes" ((in 165 reviews))

What are the cons of working at NEXT according to real employee reviews?

"As it got very busy it was very tiring and as I only worked 4.5 hour shifts I never got a break Pay is low" ((in 655 reviews)); "Poor management and not challenging enough" ((in 606 reviews)); "The managers that I have had are not great to work with and are exceptionally rude." ((in 402 reviews)); "No training plan (How can you develop and progress if there isn't any consistent training plan and feedback given)" ((in 194 reviews)); "Can be stressful and past is minimum wage" ((in 158 reviews))

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NEXT reviews

3.6

62% would recommend to a friend

(7,982 total reviews)

Simon Wolfson

62% approve of CEO

48% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.2

Senior management

3.2

Career opportunities

3.1

Compensation and benefits

NEXT has an employee rating of 3.6 out of 5 stars, based on 7,982 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

5.0

Apr 19, 2026

Great

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Customers become friends Staff Discount

Cons

Poor pay for the amount of work expected

4.0

Apr 19, 2026

Good experience

Team leader

Recommend

CEO approval

Business Outlook

Pros

Good experience Flexible Hours Friendly Team

Cons

Management was poor No sympathy from management

2.0

Apr 19, 2026

Good at first, worse over time

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good first impression, some nice people, and initially a flexible and enjoyable working environment. Opportunities to grow and encouragement for innovation, which I love.

Cons

Over time the culture became more controlling, with reduced flexibility, more office days, more rules, and less trust in employees.

Viewing 52 - 54 of 7,982 Reviews

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