Does NEXT pay their employees well?

According to anonymously submitted Glassdoor reviews, NEXT employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at NEXT. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NEXT?

62% of NEXT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NEXT 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NEXT?

Sales Assistant (1435) , Sales Consultant (848) , Sales Associate (833) , Retail Sales Assistant (252) , Retail Assistant (196) , Retail Sales Associate (189) , Stockroom Assistant (156) , Customer Assistant (126) , Warehouse Operative (123) , Sales Advisor (119) , Customer Service Representative (105) , Sales (105) , Customer Service (96) , Team Member (95) , Retail Sales Consultant (84)

What are the pros of working at NEXT according to real employee reviews?

"I worked in the Woking store and all the staff were friendly and easy to work with." ((in 596 reviews)); "I worked with really nice people which is why my experience at next has been so great." ((in 452 reviews)); "Budget for uniform and flexible hours" ((in 349 reviews)); "Helpful and friendly colleagues" ((in 306 reviews)); "Good benefits for staff that are employed and have good employee schemes" ((in 163 reviews))

What are the cons of working at NEXT according to real employee reviews?

"As it got very busy it was very tiring and as I only worked 4.5 hour shifts I never got a break Pay is low" ((in 653 reviews)); "management is poor and rude" ((in 622 reviews)); "The managers that I have had are not great to work with and are exceptionally rude." ((in 407 reviews)); "No training plan (How can you develop and progress if there isn't any consistent training plan and feedback given)" ((in 198 reviews)); "Can be stressful and past is minimum wage" ((in 159 reviews))

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NEXT reviews

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3.6

62% would recommend to a friend

(7,981 total reviews)

Simon Wolfson

62% approve of CEO

48% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.2

Senior management

3.2

Career opportunities

3.1

Compensation and benefits

NEXT has an employee rating of 3.6 out of 5 stars, based on 7,981 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

1.0

May 1, 2026

Wouldn’t recommend

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Good pay and good discount

Cons

Toxic work environment lack or communication

3.0

May 1, 2026

Great team dynamic overshadowed by toxic management

Customer service manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Lovely people in general. Good team dynamic and bonus can be good

Cons

Management is toxic, too many cliques going on.

3.0

Apr 28, 2026

Next Review

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Support from Managers, weekly pay

Cons

Work lacks variety. Can be demoralising

Viewing 40 - 42 of 7,981 Reviews

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Wouldn’t recommend

Great team dynamic overshadowed by toxic management

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