Does NEXT pay their employees well?

According to anonymously submitted Glassdoor reviews, NEXT employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at NEXT. This rating has been stable over the past 12 months.

How satisfied are employees working at NEXT?

61% of NEXT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NEXT 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NEXT?

Sales Assistant (1441) , Sales Consultant (848) , Sales Associate (837) , Retail Sales Assistant (252) , Retail Assistant (196) , Retail Sales Associate (190) , Stockroom Assistant (156) , Customer Assistant (127) , Warehouse Operative (124) , Sales Advisor (120) , Customer Service Representative (105) , Sales (105) , Customer Service (97) , Team Member (97) , Retail Sales Consultant (84)

What are the pros of working at NEXT according to real employee reviews?

"I worked in the Woking store and all the staff were friendly and easy to work with." ((in 631 reviews)); "I worked with really nice people which is why my experience at next has been so great." ((in 457 reviews)); "Budget for uniform and flexible hours" ((in 360 reviews)); "Helpful and friendly colleagues" ((in 303 reviews)); "Good benefits for staff that are employed and have good employee schemes" ((in 168 reviews))

What are the cons of working at NEXT according to real employee reviews?

"As it got very busy it was very tiring and as I only worked 4.5 hour shifts I never got a break Pay is low" ((in 661 reviews)); "management is poor and rude" ((in 617 reviews)); "The managers that I have had are not great to work with and are exceptionally rude." ((in 412 reviews)); "No training plan (How can you develop and progress if there isn't any consistent training plan and feedback given)" ((in 198 reviews)); "Minimum wage and very busy" ((in 154 reviews))

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NEXT reviews

3.6

61% would recommend to a friend

(8,008 total reviews)

Simon Wolfson

61% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,008 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

NEXT has an employee rating of 3.6 out of 5 stars, based on 8,008 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews

4.0

Oct 31, 2025

Good

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Nice team, lovely shop, good fun

Cons

Hard work at sale time

4.0

Oct 30, 2025

Customer associate

Customer service

Recommend

CEO approval

Business Outlook

Pros

Friendly team and nice place to work

Cons

Early morning shifts were hard work

3.0

Oct 30, 2025

Hard to get many hours

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pick shifts on app but have to be quick

Cons

Was given time limits with stock delivery’s

Viewing 331 - 333 of 8,008 Reviews

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Jobs at NEXT

Assistant Merchandiser

Leicester, Inglaterra

Leicester, Inglaterra

Peterborough, Inglaterra

Leicester, Inglaterra

£35K - £45K /yr

(Employer provided)

View job

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Good

Customer associate

Hard to get many hours

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