MuleSoft reviews

3.9

59% would recommend to a friend

(587 total reviews)
avatar

Brent Hayward

77% approve of CEO

47% positive business outlook

MuleSoft has an employee rating of 3.9 out of 5 stars, based on 587 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MuleSoft employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

587 reviews
5.0
May 8, 2016
Recommend
CEO approval
Business Outlook

Pros

A once-in-a-lifetime opportunity to change multiple industries using software and intelligence, powered by a phenomenal, sustainable, accelerating-at-scale business success. No politics, no corporate-speak, no bizarre entitlements, no sacred cows, no hidden agendas. Strict no-assholes policy. "We're not sales-driven, we're not engineering-driven, we're not marketing-driven -- we're all about product". That's fundamental, because it means you're not selling vaporware, you're aligned with your customers, you're focused on actual value, so you're sustainable for the long run. Though the company is clearly an enterprise software company, and sells high (and higher), the end users -- the developers -- are the recognized key to success. And that means the product experience matters a ton, in a way that's usually reserved for consumer companies. And that in turn means you can have many of the benefits of working in a consumer software company but with the powerful business model of enterprise software. Last but perhaps foremost: hundreds (literally) of smart, driven people all around you. Hard to overestimate that, and the opportunity that gives you to get the best out of yourself too. Good humans. That's not just a hiring policy, it really shows in the day-to-day interactions, in meetings, in Slacks.

Cons

This isn't a place you can do "part time", you really need to be all in. That's not to say you can't have a family life and other interests, but it's addictive and can be all-consuming, precisely because it's "just the good stuff" of a fast-growing company without any of the fat. And this isn't the place to go if you expect perfection. The speed and the growth and the focus on execution means mistakes happen and there's a fair degree of chaos as the company learns how to do things with just enough process and that's it. No whining.

avatar
MuleSoft Response
9y
I'm so thrilled to hear that you're experiencing first-hand the exciting aspects of MuleSoft's culture which the whole team has worked so hard to achieve. There as still many areas where we can improve, but I'm confident that our team can tackle any problem.
5.0
Dec 1, 2015

What I expected from this late-stage startup

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Business is growing, and the product quality is solid. - The CEO cares a lot about hiring good talent. I didn't know anyone at this company, and I'm happy with the team I joined. - Friendly, positive, hardworking culture. Coworkers are reasonable, fast, and interruptable. - Pace of work is fast but not insane. There's just enough process in place to keep business scaling up. - Team milestones are celebrated with legit team outings.

Cons

- There is unlimited PTO, but a lot of the people are still online and responding to emails even when they're OOO. I guess this is expected from a startup. - Free lunch on Tues & Thurs, but not Mon Weds Fri

2.0
Mar 21, 2019
Recommend
CEO approval
Business Outlook

Pros

the food pantry is good

Cons

The account development role should be retitled 'glorified meeting booker.' The other roles in the company don't take 95% of the ADRs seriously, so ADRs try to compensate for that internally by pumping themselves up internally with illusions of grandeur and trying to convince themselves that they're making an impact at the company. -Pair that with getting guilt tripped by management for being in the office less than 10 hours a day. The sad thing is that management and the rest of the company knows that most new hires are straight out of college and don't know any better, so they take advantage of them and work ADRs like dogs not knowing what a normal work environment is. - All of management is a few years out of college as well (MuleSoft is the only company they've ever worked for), so not only do they not know how to manage, and end up poorly managing and falling short of transparency with their new hires, but the field sales organization and upper management doesn't take them seriously either. - They keep regurgitating the importance of "radical candor," when in fact you get barked at and at best ignored for being radically candid. - Management has prepackaged answers for employee concerns like "I understand why you're frustrated..." - They say we don't call with scripts, but we cold call with scripts.

Viewing 52 - 54 of 587 Reviews

Glassdoor has 678 MuleSoft reviews submitted anonymously by MuleSoft employees. Read employee reviews and ratings on Glassdoor to decide if MuleSoft is right for you.