MuleSoft reviews

3.9

59% would recommend to a friend

(587 total reviews)
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Brent Hayward

77% approve of CEO

47% positive business outlook

MuleSoft has an employee rating of 3.9 out of 5 stars, based on 587 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MuleSoft employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

587 reviews
2.0
Dec 30, 2016

Operations

Recommend
CEO approval
Business Outlook

Pros

- Free lunch three days a week - Cool office

Cons

- TERRIBLE work life balance. This would be alright if the job evolved and work were interesting. See following points for details. You will work into the night several times per month - Ideas spawned within teams are quashed by upper management. It seems backward, but in-line with big bureaucracies, that people far from the day-to-day determine the solutions to problems. - When I started everyone on my team pursued skills to make operations smoother and more accurate. Now team members are a success if they learn the basics, and aren't challenged to do more. - You are a cog in the wheel. I was hired with the promise of improving processes and tools. The company doesn't keep up with hiring and as a result the menial, time consuming tasks take up more of the day. This leads to less tool building, and ever more manual processes. Creativity quashed, efficiency decreasing. -- Promotions within take as long as the hiring process. Indeed you may have the degrees and projects to show your worth, but in the end showcasing that you can be a good cog is more important than your breadth of knowledge or ability to create - The view management has of the company seems out of line with reality. The company has aggressive hiring goals, but people leave at a fairly rapid pace.

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MuleSoft Response
9y
MuleSoft employees have a strong sense of pride for being a part of the team, share our successes and look forward to taking us to the next phase. It looks like your experience here has been less than stellar. I would like to help change that. To put things into context, MuleSoft is one of the fastest growing enterprise software companies. We are a rare success story in the technology arena. We see this as a validation of our products and vision in the marketplace. We take pride in the caliber of our team and set the bar really high. This is also true for operational functions and that’s for a reason: Building an efficient operational cadence and rigor is critically important as the company prepares for each new stage of growth. Understandably, supporting MuleSoft’s phenomenal growth while at the same time building new processes and paving roads for the company is a demanding job. That’s why we hire the best and hiring the best takes time. We have a process focus in everything we do and welcome any ideas to improve the way we operate. Please reach out to me directly. My door is always open and I'm intent on making sure our team is well supported in all areas possible.
2.0
Apr 29, 2015
Recommend
CEO approval
Business Outlook

Pros

- Super transparent company, leadership will answer any question and are really open about company progress and even open about where there are areas that need improvement - Addressing a big problem in IT - Unlimited vacation, free lunches

Cons

- Its not clear they know what really matters to engineers, but they are trying there's a small engineering space in the office now and hackathons - There are a lot of unhappy people and management just pretend its not going on so good people just leave a killer product manager an a strong marketing person just vanished - The company has lost its mojo and no amount of happy hours or fitness specials are going to get it back

1.0
Jul 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Good development technology Good sales training

Cons

The company doesn't practice what they preach [internally] (digital transformation, integration, etc). Small portfolio of products and not very rich features within the product set No right strategy within the organisation right from product, sales, operations etc. Managers go "cold" when they know you have a PoV (Point of View) and if your opinion does not match their view point. Too many and un-neccessary sales trainings for non-sales employees No work life balance. No work from home benefits. Senior Management expect employees to work in sweat shops rather than appreciate what they deliver.

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MuleSoft Response
9y
I'm very sorry that you feel this way, as it is certainly not in our ethos or our intention to treat employees as anything but valuable contributors and an equal part of a growing, successful team. Your feedback about company processes and our Sales organization is something I take to heart, and I would be more than happy to speak to you about this so that we can take that feedback and improve the experience for you. We are by no means perfect and encourage employees to let us know when anything seems off or needs to be changed. Thank you for the contribution you've made to the company and for bringing opportunities for improvement to my attention.
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Glassdoor has 678 MuleSoft reviews submitted anonymously by MuleSoft employees. Read employee reviews and ratings on Glassdoor to decide if MuleSoft is right for you.