MuleSoft reviews

3.9

59% would recommend to a friend

(587 total reviews)
avatar

Brent Hayward

77% approve of CEO

47% positive business outlook

MuleSoft has an employee rating of 3.9 out of 5 stars, based on 587 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MuleSoft employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

587 reviews
4.0
Aug 31, 2017

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting challenges, and good interaction between teams.

Cons

Bonuses aren't very high as in other companies.

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MuleSoft Response
8y
Thanks for your review!
4.0
Nov 13, 2016
Recommend
CEO approval
Business Outlook

Pros

The product and the vision are really great. Free food, good environment, annual meet up in USA, pre-IPO stocks, everybody is insanely smart, you could learn a lot.

Cons

As we grow fast, the management is a mess right now. We are looking forward to solving this issue soon. Really slow promotion process.

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MuleSoft Response
9y
Thanks for your review, and I'm glad you're working on a product where you believe in the technology and the vision. I'm sorry to hear about your feedback about the management and promotion process, and it would be great to discuss this in person so I can better understand and see where I can help. Please feel free to reach out to me directly. We are working hard on improving this aspect (management and career progression) and your feedback and opinion can really help us improve.
2.0
Dec 16, 2016
Recommend
CEO approval
Business Outlook

Pros

Product has the right market fit One of the best Sales teams in the valley Office is pretty nice

Cons

The Product team changed leadership in early 2016. Since then 10 members of the PM team (8 PMs, 1 UX and 1 Docs) have left, and 5 key engineering leaders have left. All mostly because of the CPO. He publicly humiliates people, berates them, and mocks people and teams in their absence. He refuses to listen and tries to play the 'alpha male' in which he seems to have the best opinions and answers. I have personally witnessed the culture shift in the PM organization, and am very sad to say it's going to take the company down if not addressed.

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MuleSoft Response
9y
When a friend told me about this review, I have to say I was kind of shocked. I've been at MuleSoft in the Product org for 4+ years, and I've worked with our CPO since he joined this year. I've been in countless meetings with him and have never seen him humiliate or berate any publicly or privately. If he was as you described, I agree it would be a major problem. As you can imagine, I care deeply about our culture and I've lived through the changes you mention. Yes, there have been some departures as the organization has changed with Mark's new direction. Going from a small Product org to a larger one, at the rate of growth MuleSoft is experiencing, is hard. There's high customer demand. There's a finite rate at which you can hire. And there's a strong push for excellence in terms of quality, experience, and scale. Personally, I think our CPO has done an excellent job over the last year of really upping the bar and helping MuleSoft go to the next level. He really has been transformative for the company. I also keep in close touch with all the PMs, and overall everybody seems happy with how he's improved the overall Product org. Even when I talk with some of the people who have left, they like and respect him and were shocked at the tone of this post. I know that the leadership team would be more than happy to anonymously discuss your concerns. If that's something you're not comfortable with, please feel free to reach out to me too.
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Glassdoor has 678 MuleSoft reviews submitted anonymously by MuleSoft employees. Read employee reviews and ratings on Glassdoor to decide if MuleSoft is right for you.