Miniso reviews

2.7

36% would recommend to a friend

(1,017 total reviews)

27% positive business outlook

Miniso has an employee rating of 2.7 out of 5 stars, based on 1,017 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Miniso employee rating is 24% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Apr 4, 2026

Not recommended

Recommend
CEO approval
Business Outlook

Pros

good salary and the office is in the center of Jakarta

Cons

1/ everyday seems like preparing for a war, blamed culture not solving problem. 2/ no work life balance at all 3/ never trust anyone

1.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Some colleagues are nice in the construction team and legal team.

Cons

Completely toxic, traditional, and conservative working environment, which is not worthy to work, no matter how much they pay you to fix their problems. I would not recommend this company to professionals who value accountability, respect, and a healthy working environment. The company culture is very traditional and often toxic. There is a lot of internal politics between departments. Teams blame each other when results are poor instead of working together to solve problems. Managers also tend to shift responsibility to others rather than take ownership and lead solutions. This creates a stressful and negative workplace. The management team is rude, unrational and short-tempered, always blaming the underlings for their own problems. Communication is weak and often ineffective. Business communication standards are low, and language barriers make coordination more difficult. Professional behavior is also a concern. There have been incidents of staff shouting in the office during working hours, which reflects a lack of maturity and professionalism. New employees are not properly supported. Instead of structured onboarding, training, or mentoring, new joiners are often given the most complicated or problematic tasks and expected to solve them alone. When problems happen, managers frequently blame junior or entry-level staff rather than accept shared responsibility. The company also shows inflexibility regarding remote work. Employees are required to come to the office even during severe weather conditions includes storms, despite the job being fully manageable from home. This shows limited concern for employee safety and work-life balance. Internal records and data management are highly disorganized and faulty. Processes lack structure, and documentation is often incomplete or messy, making daily work more difficult than necessary. Many colleagues, including some at the management level, behave in an unprofessional and disrespectful manner. Collaboration and mutual support are very limited. Overall, this company does not provide a stable, respectful, or growth-oriented environment. It may not be suitable for those seeking long-term career development or professional growth.

2.0
Mar 30, 2026

worst job evef

Recommend
CEO approval
Business Outlook

Pros

can reserve stuff early and nice coworkers

Cons

toxic stuff and management, like hr doesn't caee

Viewing 19 - 21 of 1,017 Reviews

Glassdoor has 1,307 Miniso reviews submitted anonymously by Miniso employees. Read employee reviews and ratings on Glassdoor to decide if Miniso is right for you.