Miniso reviews

2.7

33% would recommend to a friend

(1,023 total reviews)

26% positive business outlook

Miniso has an employee rating of 2.7 out of 5 stars, based on 1,023 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Miniso employee rating is 24% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Aug 20, 2025
Recommend
CEO approval
Business Outlook

Pros

- good pay - easy job

Cons

- managers who all teach you different things - care more about your looks than performance - management doesn’t know how to “manage” - cash grab company (but who isn’t)

2.0
Aug 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent pay for retail, some flexibility with shift scheduling

Cons

Way too much inventory and not enough floor space to rotate through stock, lack of consistent management, having to redo merchandising ALL THE TIME. When I worked at the location in the King of Prussia mall, there was a SERIOUS issue with rats and nothing was done to actually nip the issue in the bud. Both Miniso and the mall itself would not take measures to exterminate the store or actually allow us to kill and get rid of the rats. WE SOLD PACKAGED FOOD TO PEOPLE, HELLO?! I also was pushed into a keyholder/shift lead position even though I did not really want it just because I had a car so I could make deposits at the bank.

2.0
Aug 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule Surrounded by cute products Friendly staff

Cons

Awful upper management, condescending, gaslighters and last minute policy changes Awful outdated computers Lack of training

Viewing 121 - 123 of 1,023 Reviews

Glassdoor has 1,314 Miniso reviews submitted anonymously by Miniso employees. Read employee reviews and ratings on Glassdoor to decide if Miniso is right for you.