Pros
Other staff are friendly, supportive, and hardworking, and many create a positive team atmosphere despite management issues.
Cons
During my time at Miniso Norwich, I observed and personally experienced repeated unprofessional and bullying behaviour from my direct manager. This included public criticism in front of colleagues and customers, dismissive responses to legitimate requests for adjustments related to health conditions, and inappropriate discussion of private matters with other staff members. There was a consistent lack of support, a failure to follow basic professional procedures such as formal warnings or performance discussions, and an overall environment that felt intimidating and unsafeguarded for staff. I would caution prospective employees to consider that, based on my experience, staff wellbeing may not be adequately protected, and management practices at this location can be inconsistent and at times hostile.