Does Miniso pay their employees well?

According to anonymously submitted Glassdoor reviews, Miniso employees rate their compensation and benefits as 2.1 out of 5. Find out more about salaries and benefits at Miniso. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Miniso?

35% of Miniso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Miniso 2.4 out of 5 for work life balance, 2.5 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Miniso?

Sales Associate (172) , Sales Assistant (87) , Store Manager (57) , Retail Sales Associate (47) , Retail Assistant (33) , Shift Lead (31) , Shift Leader (24) , Manager (19) , Assistant Manager (17) , Supervisor (15) , Cashier (14) , Promotor De Experiencia (14) , Retail Sales Assistant (14) , Key Holder (12) , Keyholder (12)

What are the pros of working at Miniso according to real employee reviews?

"coworkers are nice and kind" ((in 79 reviews)); "The colleagues are friendly and helpful." ((in 37 reviews)); "Good people and the team to learn from" ((in 32 reviews)); "Good management and good environment for work" ((in 20 reviews)); "Good work environment in company" ((in 16 reviews))

What are the cons of working at Miniso according to real employee reviews?

"Management is bad." ((in 158 reviews)); "bad upper management very strict" ((in 57 reviews)); "Low pay and dodgy hr" ((in 54 reviews)); "District managers don't help." ((in 38 reviews)); "No benefits for full time employees" ((in 38 reviews))

Miniso reviews

2.7

35% would recommend to a friend

(1,021 total reviews)

27% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.5

Culture & values

2.4

Work/Life balance

2.4

Career opportunities

2.1

Senior management

2.1

Compensation and benefits

Miniso has an employee rating of 2.7 out of 5 stars, based on 1,021 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Miniso employee rating is 24% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Jan 15, 2026

Poor Management and Cliquey

Shift lead

Recommend

CEO approval

Business Outlook

Pros

Honestly, unless you’re friends bff management this job sucks.

Cons

There is little to no formal training or onboarding at this location. New employees are expected to know processes immediately, and asking questions is often met with frustration rather than support. On my first day, I was left alone on the sales floor for nearly 10 hours with minimal instruction, which created unnecessary stress and set me up to fail. Management at both the store and district level felt cliquey and disengaged, prioritizing relationships with favored employees over coaching and leadership. Scheduling is inconsistent, communication is unclear, and there is a general lack of structure and accountability. Employees are not provided with the tools or support needed to succeed or grow.

1.0

Oct 25, 2025

Poor Management

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Other staff are friendly, supportive, and hardworking, and many create a positive team atmosphere despite management issues.

Cons

During my time at Miniso Norwich, I observed and personally experienced repeated unprofessional and bullying behaviour from my direct manager. This included public criticism in front of colleagues and customers, dismissive responses to legitimate requests for adjustments related to health conditions, and inappropriate discussion of private matters with other staff members. There was a consistent lack of support, a failure to follow basic professional procedures such as formal warnings or performance discussions, and an overall environment that felt intimidating and unsafeguarded for staff. I would caution prospective employees to consider that, based on my experience, staff wellbeing may not be adequately protected, and management practices at this location can be inconsistent and at times hostile.

2.0

Jun 16, 2025

Poor management

Sales associate

Recommend

CEO approval

Business Outlook

Pros

there are no pros in this company (canada)

Cons

very unprofessional managers, poor management

Viewing 61 - 63 of 1,021 Reviews

Jobs at Miniso

Part-Time Sales Associate

Part-time Sales Associate

Part-Time Sales Associate

Part-Time Sales Associate

Part-Time Sales Associate

Miniso

Miniso reviews

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Poor Management and Cliquey

Poor Management

Poor management

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