Miniso reviews

2.7

36% would recommend to a friend

(1,017 total reviews)

27% positive business outlook

Miniso has an employee rating of 2.7 out of 5 stars, based on 1,017 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Miniso employee rating is 24% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Jan 16, 2026

Review

Recommend
CEO approval
Business Outlook

Pros

Good place, nice environment and nice job

Cons

Nothing really much here rbo

1.0
Jan 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Honestly, unless you’re friends bff management this job sucks.

Cons

There is little to no formal training or onboarding at this location. New employees are expected to know processes immediately, and asking questions is often met with frustration rather than support. On my first day, I was left alone on the sales floor for nearly 10 hours with minimal instruction, which created unnecessary stress and set me up to fail. Management at both the store and district level felt cliquey and disengaged, prioritizing relationships with favored employees over coaching and leadership. Scheduling is inconsistent, communication is unclear, and there is a general lack of structure and accountability. Employees are not provided with the tools or support needed to succeed or grow.

2.0
Jan 15, 2026

Terrible Management

Recommend
CEO approval
Business Outlook

Pros

Items we sell are enjoyable and cute

Cons

No benefits, no insurance. Overworked. Exploited my management. Acting manager during busiest season for 5 months and never compensated.

Viewing 49 - 51 of 1,017 Reviews

Glassdoor has 1,307 Miniso reviews submitted anonymously by Miniso employees. Read employee reviews and ratings on Glassdoor to decide if Miniso is right for you.