Poor communication between the parent Chinese company and its US Headquarters. Language, cultural and overall poor understanding by the parent company regarding standard business practices in the US. The company is very "top heavy." In the Finance department there were at least 6 managers and only 5 analyst/support people. Foreign auditors (Hong Kong/China) have poor understanding of the English language. US Management is unwilling/unable to communicate with their Chinese counterparts how business is conducted in the US. Lack of turnover in Middle Management has left little room from innovation and creativity. Processes are manually driven and there is very little automation. Company policies and procedures are not properly documented, standardized or analyzed in order to streamline processes. Consequently there is little room for process improvements. Departments are territorial and often unwilling to work with other departments to resolve problems. Some of the managers assigned to oversee specific departments do not have the skills, background or even a slight understanding of what their subordinates are doing. Human Resources poorly managed and employees (despite the open door policy) are not supported. Managers discipline subordinates in front of peers and either via email or verbally in person. Management's lack of understanding of day-to-day employee duties and time it takes to accomplish tasks, makes them ill equipped to make decisions that streamline and automate work. Additionally their lack of understanding of standard business procedures results in poor choices.
Managers take credit for the work performed by subordinates. There is also a pervasive culture of sexual discrimination by a handful of Managers. Lastly Senior Management show little respect for their subordinates by making
