MetLife reviews

3.7

68% would recommend to a friend

(6,429 total reviews)
avatar

Michel Khalaf

82% approve of CEO

67% positive business outlook

MetLife has an employee rating of 3.7 out of 5 stars, based on 6,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetLife employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

6K reviews
1.0
Jan 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Competitive compensation and modern facilities

Cons

If I only knew now what I didn’t know then, I would have never taken a job at MetLife. The problem lies squarely at the top of the pyramid where an impenetrable ‘circle of trust’ is responsible for the (mis)management of the Global Technology organization. The regional hub in Cary is infested with corporate politics centered around mind-games, manipulation and constant pressure from the top. The unwritten criteria required to be a member of this inner circle is possessing at least two of the following: being formerly employed at the Royal Bank of Canada, or over 15 years of tenure at MetLife or being a male. Rather than focussing on compassionate and empathetic leadership, the priority for this ‘boy’s club’ is their egos, their paychecks, their corporate survival and protecting this aforementioned inner circle. Don’t just take my word for it, do your own homework. Look at the share price (MET) that has been languishing in the low to mid 40’s for the last several months. The share price is the lowest it’s been since 2011. You should understand the commitment made to Wall Street by Chairman and CEO Steve Kandarian in Q2, 2016 to take out ~$1 BLN in operational costs by end of 2019. You should realize there is a major gap between this cost reduction commitment and what has been delivered thus far. You should know that management is under a significant amount of pressure to close this gap and unfortunately the only way to close it will be an ongoing and continued reduction in force/layoffs. So why does MetLife continue to hire in Cary if layoffs are forthcoming? The corporation has no choice based on the commitment made to the state of North Carolina when establishing a regional hub in the state. MetLife is obliged to employ a specific number of employees in North Carolina in order to reap the benefits of a significant corporate tax break from the state. MetLife scrambled towards the end of 2017 to hit this this FTE target. This inevitably creates the revolving door that is MetLife in Cary today. Once new hires realize the culture they have stepped into, they make their way out the door shortly thereafter. MetLife has forced itself into a conundrum in North Carolina where they are desperate to take out costs, but want to continue to reap the tax benefits for employment targets. Don’t be fooled by the new buildings and campus…all that glitters is NOT gold.

3.0
Jun 3, 2017

Great company if you are at work to collect a pay check

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You work for a company that is well known. Pay seems to be average perhaps even slightly above average depending on the role. MetLife pretends to care about their employees. It's nice to feel valued. Having said that, feeling like you're valued and actually being valued are different things. Once you realize actuality there aren't many pros to mention.

Cons

MetLife is in a "transitioning" state. What I mean by that is, they don't know where they are at or where they are heading. They want to be a tech company, they want to be an insurance company, they want to be an investment company, there are too many cultures to count within one organization. Executives are incompetent, they got to where they are through the "Good Ole' Boy" program. Their sentences are full of buzz words, and the people next to you are only concerned about self-preservation. Accountability is not something that is required, so you can simply get paid to not do a thing (and that's who stays at MetLife for years). If you are hoping to advance yourself, don't expect your work to get you far. Politics, politics, politics. Just another large company where most people are small fish is an incredibly large pond.

1.0
Apr 30, 2017
Recommend
CEO approval
Business Outlook

Pros

The buildings look nice... (but are so cramped you'll hear EVERY word the person next to you says)

Cons

The most hateful place I've worked in 3 decades of work in top IT companies. Management kicks employees daily to justify their annual bonuses and distant power. No management leadership or support - you are on your own to swim or drown. The old MetLife people that moved to Cary are 80% arrogant, condescending, and back stabbing instead of building a better future. As the chaos continues, the IT systems get older and more out of support.

Viewing 10 - 12 of 6,429 Reviews

Glassdoor has 8,258 MetLife reviews submitted anonymously by MetLife employees. Read employee reviews and ratings on Glassdoor to decide if MetLife is right for you.