MetLife reviews

3.7

68% would recommend to a friend

(6,429 total reviews)
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Michel Khalaf

82% approve of CEO

67% positive business outlook

MetLife has an employee rating of 3.7 out of 5 stars, based on 6,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetLife employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

6K reviews
2.0
Jan 22, 2009
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits are better than what most call centers offer.

Cons

It is very difficult to obtain time off, there is no fairness in raises, more responsibility, and promotions, and you tend to not feel like you efforts matter.

3.0
Jan 16, 2009
Recommend
CEO approval
Business Outlook

Pros

Management was always open to listening to concerns and worked with the employees to try and find a solution that worked for both the company and the individual. Management intentions were genuinely good, even if the outcome was not in favor of the employee. Feedback from management came often. Other employees at MetLife all seemed fairly intelligent and easy to get along with.

Cons

The long hours and mediocre compensation.

3.0
Jan 7, 2009
Recommend
CEO approval
Business Outlook

Pros

Good Benefit package, Possible growth in professional career, Great NY location on 34ST, and Management is approachable and quite open. Excellent classroom training and supervisors tend to be quite useful. Great opportunities for people of different backgrounds.

Cons

Low base salary, high risk, mostly compensation based work, needs improvement within internal systems. There is high employee turnover, and as employees gain seniority they are at increasing risk of being laid off. There is terrible work-life balance, especially at the junior level, when employees are expected to be available 2/47. There is a lack of information sharing across the firm, and it is very difficult to change roles within the organization. Sometimes Management at all levels really gets in its own way when it comes to getting anything accomplished. Long Hours!!

Viewing 6385 - 6387 of 6,429 Reviews

Glassdoor has 8,259 MetLife reviews submitted anonymously by MetLife employees. Read employee reviews and ratings on Glassdoor to decide if MetLife is right for you.