Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      MetLife

      Engaged Employer

      MetLife reviews

      3.7

      68% would recommend to a friend

      (6,429 total reviews)
      avatar

      Michel Khalaf

      82% approve of CEO

      67% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.6

      Compensation and benefits

      3.4

      Career opportunities

      3.2

      Senior management

      MetLife has an employee rating of 3.7 out of 5 stars, based on 6,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetLife employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      3.0
      Oct 6, 2009

      MetLife- Not a fan of the constant Management change

      Financial services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      My sales managers were great. They really helped me to learn the products and various sales techniques. Also, the payout was pretty decent

      Cons

      The upper management was constantly changing. Also, the underwriters are probably the strictest in the business. Also, you only get a 10% drip of whatever is in your pot of money per week.

      5.0
      Sep 2, 2009

      MetLife Auto and Home

      Claim adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      I enjoy the flex time, the excellent inexpensive benefits, and the retirement plan. I also like the fact that I can take as many days off in a row as I want, provided that I have accumulated the time off over the course of the year. Some companies only let you take a few days off at a time. I worked for another auto insurer that loved to micro-manage. Fortunately, MetLife does not micro-manage and gives you the autonomy to do your job. In addition, if you are a workerbee in a first line customer contact role, your job is pretty secure. There are many companies that have layed off workers, reduced pay and benefits over the past few years. MetLife actually gave raises and nice bonuses during this recession! Lastly, you actually hear MetLife employees use the word "retire". What that means to me is that people are happy enough to work at this company for 20 to 30 years and retire. Believe me, there are plenty of those working for other companies that would never dream of staying long enough to retire.

      Cons

      On the job training is more prevalant than formal class room style training. There really is no formal training in place for the majority of roles. For instance, some insurance carriers have a training class that you go to for 2 to 4 weeks to learn the job, but not at MetLife. I find that a lot of people have worked for other carriers and have experience so the formal training was not necessary. However, if you're seeking a promotional opportunity, or a transition into a different role, it can be difficult without training. Just like every insurance company, MetLife is constantly changing the way we do things. A lot of the information delivery on protocol changes are sent via email. I would prefer more of a "heads-up" before new processes begin.

      4.0
      Sep 1, 2009

      Fast paced environment

      It manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance (flexible work hours), competitive benefits, monthly teleconference meetings with CIO

      Cons

      When personnel problems are escalated to HR or Senior Management don't trust that the issues will be addressed without bias. Hence it makes it difficult to deal with these type of issues when you can't trust management or HR to have an open perspective of the problem.

      Viewing 6343 - 6345 of 6,429 Reviews
      Related searches: MetLife jobs | MetLife salaries | MetLife benefits | MetLife interviews | MetLife conversations
      ReviewsMetLife reviews

      Glassdoor has 8,259 MetLife reviews submitted anonymously by MetLife employees. Read employee reviews and ratings on Glassdoor to decide if MetLife is right for you.