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      MetLife

      Engaged Employer

      MetLife reviews

      3.7

      66% would recommend to a friend

      (6,443 total reviews)
      avatar

      Michel Khalaf

      82% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      MetLife has an employee rating of 3.7 out of 5 stars, based on 6,443 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetLife employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

      Reviews by job title

      6K reviews
      4.0
      May 2, 2013

      Sr. Customer Service Rep

      Senior customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company offered great benefits, including health, dental, long and short term disability, and life insurance. They had a matching 401K option, and flexible spending accounts. The office hours were Monday - Friday, and would provide flexible schedules including 4 - 10 hour shifts, or split shifts to accomidate for employees going back to school or with special needs.

      Cons

      The insurance industry flows with the financial sector in the market. If the financial or insurance companies are impacted, Metlife also receives a blow. Also, MetLife began offshoring and outsourcing some of its customer service positions. Representatives are now required to be more valuable by cross training on multiple product lines.

      3.0
      May 2, 2013

      Great for 4 years.....

      Senior financial analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work and a terrific work life balance with flexible work schedule and and able to work remotely. Good people here and very smart.

      Cons

      There is a very "Clique" atmosphere in this place and people tend to be very relaxed. There is a huge atmosphere of playing favorites and those people who are selected as "favorites" move right up the ladder very quickly. No sense of hard work or dedication by those people. It was a great 4 years and then everything was turned upside down due to the huge org change and by them becoming an International Company. Cost cutting measures have taken many jobs out of NJ and are now moving to other locations. No offers to re-locate, only the special people are asked. Very disappointed in this and I thought I would be here for a very long time. Now it all ends in 3 months. '

      Viewing 5827 - 5829 of 6,443 Reviews
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      ReviewsMetLife reviews

      Glassdoor has 8,282 MetLife reviews submitted anonymously by MetLife employees. Read employee reviews and ratings on Glassdoor to decide if MetLife is right for you.