MetLife reviews

3.7

68% would recommend to a friend

(6,429 total reviews)
avatar

Michel Khalaf

82% approve of CEO

67% positive business outlook

MetLife has an employee rating of 3.7 out of 5 stars, based on 6,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetLife employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

6K reviews
2.0
Feb 15, 2026

Management woes

Recommend
CEO approval
Business Outlook

Pros

- Ability to earn more based on performance - Remote position

Cons

- High employee turnover - Punishing call volume; not a nanosecond to ponder the mysteries of life - Constant Microsoft Teams meetings with supervisors, including pointless 1on1 meetings to discuss your performance - Once had my supervisor tell me 'you talk to customers like they're not even human' because she felt I neglected to use the kind of prefabricated phrases management expects you to use even if the customer themselves is very satisfied and gives you a glowing review. - Myriad technical issues that upset customers and cause them serious hardship are rarely addressed

4.0
Feb 10, 2026

Good company

Recommend
CEO approval
Business Outlook

Pros

MetLife does attempt to keep employees mental well being in a good place. Retirement packages are beneficial.

Cons

The job can at times be high stress.

1.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary and benefits are decent

Cons

Everything else is terrible including management

Viewing 52 - 54 of 6,429 Reviews

Glassdoor has 8,259 MetLife reviews submitted anonymously by MetLife employees. Read employee reviews and ratings on Glassdoor to decide if MetLife is right for you.