MetLife reviews

3.7

67% would recommend to a friend

(6,432 total reviews)
avatar

Michel Khalaf

82% approve of CEO

67% positive business outlook

MetLife has an employee rating of 3.7 out of 5 stars, based on 6,432 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetLife employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

6K reviews
1.0
Mar 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Being employed at this company is taking a step back in your career

Cons

It is with deep concern that I report discriminatory practices at MetLife, particularly in areas relating to age, disability, harassment, and retaliation. The company has fostered an environment where individuals are subjected to unfair treatment based on these protected characteristics, violating their rights under employment law. Furthermore, the workplace atmosphere has become increasingly hostile, as leadership engages in inappropriate and unprofessional behavior, including publicly yelling at employees in open office spaces. This toxic behavior creates an uncomfortable and intimidating environment for all staff, undermining employee morale, well-being, and productivity. MetLife’s failure to address these issues, or take steps to correct such discriminatory and hostile practices, creates a culture where employees feel unsafe and unsupported, and where retaliation for raising concerns is a common occurrence. This behavior is not only unethical but illegal and must be addressed to ensure a fair and respectful workplace for all.

1.0
May 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Very commerical and rigourous financial discipline

Cons

Bullying culture, managers promoted because of who they know rather than on merit

4.0
Mar 23, 2024
Recommend
CEO approval
Business Outlook

Pros

The company as a whole is accepting, caring, full of opportunities, and a lot of everything that you'd want from an employer. They have great benefits, a large amount of PTO offered, and a flexible start time.

Cons

I can only speak to my position but the training and job itself are so unorganized that literally no two people can agree on the process for systems and tasks. The training was abysmal - at least half of what they taught was completely irrelevant to the job (and they admitted it) and about a quarter of the rest of it was outdated. My other big issue is that finding any information on their websites (which is where you are directed to find any information about your job, benefits, HR, etc) is next to impossible. One of my managers could be very resistant to allowing us to use our PTO and instead "encourage" us to make up the time. We are allowed to carry over 80 hours each year and even with that large amount, I still lost PTO time because I hadn't used enough.

Viewing 358 - 360 of 6,432 Reviews

Glassdoor has 8,267 MetLife reviews submitted anonymously by MetLife employees. Read employee reviews and ratings on Glassdoor to decide if MetLife is right for you.