Mercer reviews

3.7

68% would recommend to a friend

(6,647 total reviews)
avatar

Pat Tomlinson

33% approve of CEO

60% positive business outlook

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

7K reviews
3.0
Jun 14, 2010
Recommend
CEO approval
Business Outlook

Pros

Great benefits (Medical, Dental, Vision) - multiple options, decent co-pays and deductibles; Good management (competent, technical, and usually only 1 direct manager per team); Strong company, appears to be doing well winning business; And some good people to work with - when they can keep people

Cons

Very underpaid, various people confirm we are at least 10K-15K under the standard on most salary surveys; Elusive pay scales - they do NOT want you to find out where you are in your pay scale; They find any reason limit bonuses, and have been milking the "the economy" reason; Proprietary software - few, if any, transferable skills; NOTICEABLE retention issues - Mercer has an obvious problem with attrition! Younger employees (Mid 30s-) leave usually within 1.5 years or less. Mercer is obviously in denial that they need to PAY well to retain staff (especially strong staff).; India - many jobs are being sent to cheaper Indian workers, further crippling the American economy; Onshore, they have recently been experimenting heavily at doing more with less staff at the same pay.

2.0
Apr 24, 2010
Recommend
CEO approval
Business Outlook

Pros

-Great/smart bunch of people with varied skills set and educational/cultural background -One of the better places for HR consulting -Periodic fun team events are good -Reasonably non-competitive; colleagues are willing to help you out when in need -Better work/life balance compared to some other consulting firms -Very accomodating to your work/life needs - e.g. part-time, work from home -You can really make a difference by developing processes and tools to improve efficiency or generating initatives to boost client engagement - there is room to be creative and management is supportive of this

Cons

-Extremely high turnover especially after the yearly bonus payout -Poor pay, benefits and performance review; getting a pay increase below CPI when you have met expectations for the year is an absolute joke -Poor performance management with very little transparency on decisions made re. promotion and pay increase -Trust issue at the management level. Management is not entirely honest with employees at times -Very political --if you can manage upwards really well, you are half way there to be more successful -Inadequate processes to guide decisions mean that leaders/managers' approach can vary and may not result in the best interest of the employees - Bad managers can get away with decisions that appear unfair to some employees

3.0
Feb 5, 2009
Recommend
CEO approval
Business Outlook

Pros

It's a great place to work if your goal is to become an actuary. There is a great support system already set up. They pay for exams and study materials. They even grant you study days. Mercer even promotes recreational activites amongst their actuarial analyst. Like any large corporation there are clicks; however once you find the one you belong, they are like family. The free sodas are pretty good too.

Cons

Absolutely no room for growth for it's administrative staff. It's easier to land a plane on the hudson than it is to find career advancement opportunities for an administrative assistant.

Viewing 283 - 285 of 6,647 Reviews

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