Mercer reviews

3.7

69% would recommend to a friend

(6,647 total reviews)
avatar

Pat Tomlinson

40% approve of CEO

61% positive business outlook

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

7K reviews
1.0
May 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Nothing - working here has wasted my time and energy, and prevented me from developing my career which I could have done if I were working elsewhere.

Cons

Lack of equal employment opportunity; blocking of promotional entitlement; career progression and promotions are thrown to white people on the basis of favouritism when these people lack any real talent qualifications or skills and are damaging the organisation; white people form groups and discriminate against and victimise all other staff to prevent them from being promoted; overworked and underpaid; zero recognition; ongoing harassment and bullying in the workplace; non-existent toxic and hostile work culture; filing complaints to HR is a waste of time as they do not take them seriously and only cover management's misconduct.

2.0
Feb 26, 2017

Client Service Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great exposure to the industry and a name that other employers know well.

Cons

Low pay, no raises, favoritism, overworked, miss treated and abused

2.0
Feb 22, 2017

Flexible hours, low pay, slow advancement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours for those with children, it can sometimes be a fun environment, training for the call center is good

Cons

It doesn't really matter how hard you work, it depends on who you know and if your manager likes you, internal candidates for advancement receive much lower salaries for external candidates, you are literally overworked and underpaid.

Viewing 247 - 249 of 6,647 Reviews

Glassdoor has 7,718 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.