Mercer reviews

3.7

68% would recommend to a friend

(6,648 total reviews)
avatar

Pat Tomlinson

33% approve of CEO

60% positive business outlook

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,648 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

7K reviews
5.0
Oct 4, 2025

good

Recommend
CEO approval
Business Outlook

Pros

good work life balance most of the time and learning opportunities. flexible with in office and wfh days. good team, collaborative environment

Cons

peak period can get very hectic

1.0
Oct 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Incredibly smart and professional colleagues. Exemplary client service platform. Lots of useful tools to do work.

Cons

Absolutely ZERO work life balance. You get told you need to delegate yet there’s no one to delegate to. Toxic leadership. NO support.

5.0
Oct 3, 2025
Recommend
CEO approval
Business Outlook

Pros

I absolutely love working at Mercer. My line manager is honestly the most emphathetic person I've ever worked with - I always feel valued and supported. The company itself, from the top down, has a great perspective on diversity, equity and inclusion. From the gender neutral toilets (as well as male and female toilets) to the policies and practices that leadership put in place, e.g. 16 weeks paternity full pay! It was only 2 weeks paternity pay at my previous company. Mercer doesn't just 'talk the talk', it puts its beliefs into actual action which is demonstrated in its policies and the way that line management are trained. Aside from that, the company is also innovative and successful in generating new revenue streams. For such a large organisation, it moves quickly. In terms of benefits, the pay is good, the additional benefits like year-end bonus, ISAs at a discounted price, the MMC shares scheme, the private healthcare and the pension are all really great! There's a whole host of other benefits as well - too many to list!

Cons

The only con I can think of is that the technology is a little behind the times. But Mercer are currently working to improve that.

Viewing 220 - 222 of 6,648 Reviews

Glassdoor has 7,719 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.