Mercer reviews

3.7

69% would recommend to a friend

(6,643 total reviews)
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Pat Tomlinson

40% approve of CEO

61% positive business outlook

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,643 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

7K reviews
2.0
Mar 26, 2020

Set Up to Fail

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Largest HR consulting firm WFH possible

Cons

Confusion about role and lack of training about where to find resources/information to do your job. Senior Associates are given enough autonomy to run projects and deal directly with the client. Performance Review Process - Partners and Principals discuss consultants in what is essentially a gossip session. If anyone has an issue with a consultant, that consultant becomes a pariah, who no one will risk working with. As a result, the consultant won't make their billable hours goal and will eventually be fired. If you fail to win over the Principals and Partners in your market, you won't be around for long--no matter how incompetent and unfair the people judging you are Very cliquey environment. Partners and Principals will ice out any consultants they don't like. Fails in terms of providing clients with multiple sources of data. Mercer does not provide consultants with an easily accessible database to pull survey data from multiple vendors. You often have to market price using only Mercer's data.

1.0
Jan 26, 2020

Bad Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay, PTO, Benefits, Free lunches and snacks sometimes

Cons

The culture management fosters is highly political and toxic. Management is the worst I have ever experienced. I cannot stress this enough - Management has absolutely NO idea how to provide proper training and appropriate feedback. They invest the absolute bare minimum in new employees. If you are looking for development opportunities and mentors to help you succeed, look elsewhere.

1.0
Dec 29, 2019

Poor leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people...but sadly many of the good long term serving staff have left over the last 3 to 4 years

Cons

Poor executive leadership team, who do not face into tough decisions quickly enough. Poor leadership from the Australian leadership team in particular. Why is it the case that many good long serving staff members are leaving now? Why hasn’t management dealt with bullying allegations that included members of the leadership team? Mercer Australia’s leadership team has a well known reputation as a “boys club”. You’re either in it, or you’re not....and if you’re female, then good luck

Viewing 133 - 135 of 6,643 Reviews

Glassdoor has 7,713 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.