Mercer reviews

3.7

68% would recommend to a friend

(6,651 total reviews)
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Pat Tomlinson

27% approve of CEO

60% positive business outlook

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,651 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

7K reviews
3.0
Feb 6, 2012
Recommend
CEO approval
Business Outlook

Pros

The organization is always changing which allows for opportunity and growth

Cons

Change management is not great and layoffs are constant

2.0
Feb 5, 2012
Recommend
CEO approval
Business Outlook

Pros

- Good dental and welfare benefits. Medical getting pricey and no HSA account option. - Co-workers are generally okay to work with. - Good location for those taking the train and always find parking. - Ability to be proactive if you are lucky and get a decent manager.

Cons

- You are treated like a child. You get told what to do by Senior Associates and above which hinders your growth as a manager. This will hurt you when trying to get out of the company to one that expect you to know how to manage. - Remote management is terrible. Often the top managers are not in the same place as those that report to them. This causes problems to run rampant with no action taken with these guys to improve their ability to manage people. You are micro-managed with most everything but your manager might hardly be managed at all. - Compensation is way lower than average market value. Some managers can make less than the people who report to them while outside hires are given higher salaries for job-hopping. This is not an isolated incident. I've been with the company for over 7 years and it happens all the time. - Poorly managed HR team. They don't understand their function and don't partner with managers to resolve employee issues. They are scared of lawsuits but create an unfair environment for the over-performing employees. - Schedules aren't flexible at all. Many of my direct reports get told this in the interview only to find out they are tied to a rigid schedule. Favortism reigns supreme so if you allow yourself to be micro-managed and never push back, you'll do just fine. - Company training is a joke, plain and simple. Leadership gets mad when you ask questions without reading through every piece of material ever published about the subject. Ridiculous. I always embrace questions from my employees and simply can not accept the overall lack of ownership / responsibility taken by Senior Associates and above to do their job the right way.

3.0
Feb 5, 2012
Recommend
CEO approval
Business Outlook

Pros

people there are great; you can learn a great deal there with very competent supervisors. Not as busy and tiring as other consulting firms

Cons

limited career advancement. At the same time, by joining the firm, you might be constrained to HR consulting to some extent. It does not matter if you wanna pursue this as your long term career goal

Viewing 6388 - 6390 of 6,651 Reviews

Glassdoor has 7,723 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.