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      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

      3.7

      68% would recommend to a friend

      (6,655 total reviews)
      avatar

      Pat Tomlinson

      27% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      Mercer has an employee rating of 3.7 out of 5 stars, based on 6,655 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Reviews by job title

      7K reviews
      3.0
      Mar 14, 2021

      Review

      Investment consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people Lots of opportunities to get involved in different teams

      Cons

      Big structural issues within Investments team Lots of admin work Lots of people leaving within Investment consulting Bad compensation for the amount of hours worked

      1.0
      Feb 24, 2021

      It pays the bills at the cost of your dignity.

      Benefits counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Money is exchanged for time worked.

      Cons

      Generally do not care about customers or employees. When the Derecho hit in 2020 we were expected to head into work immediately after the trees stopped flying. Customers are generally irate due to the mishandling of claims by the claims department who mostly don't have to speak to the customers. You get rated on metrics that are designed to favor those who take calls quickly rather than accurately. Always have to screenshot things said by your manager, otherwise they try to gaslight you, and even when shown proof of their error, you still get gaslit.

      Viewing 508 - 510 of 6,655 Reviews
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      ReviewsMercer reviews

      Glassdoor has 7,728 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.