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      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

      3.7

      68% would recommend to a friend

      (6,648 total reviews)
      avatar

      Pat Tomlinson

      27% approve of CEO

      60% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      3.3

      Compensation and benefits

      Mercer has an employee rating of 3.7 out of 5 stars, based on 6,648 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      2.0
      Nov 12, 2017

      Excellent work at home flexibility

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent work at home flexibility for some teams. PTO is generous for long term employees. Solid 401(k) match program.

      Cons

      Medical benefits plans/options are not great. Flexibility to work at home is great, but there is absolutely no work/life balance. You work, and work some more. As team members leave, replacing them is difficult to due the specialized niche that is Benefits Administration. Already overworked employees continue to have additional work loads and deadlines placed on them. No member of the senior management team could log in and do the work the analysts do.

      3.0
      Oct 30, 2017

      Client Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great place to meet great people

      Cons

      they dont have patience to wait for you, you dont produce results then you are out

      1.0
      Oct 22, 2017

      Bullying Culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I think the national company has good intentions.

      Cons

      Mercer Phoenix has a strategy of finding intelligent workers and then pitting them all against one-another in sort of a "may the best man win" sort of way. After I had been there for about two months, a colleague told me that in order to be successful there, you needed to be able to throw other people under the bus, and in his mind, I didn't have what it takes. He was a major under-the-bus-thrower and is very successful there. The bullying culture was unlike anything I have seen in my career and not something I wanted to get used to.

      avatar
      Mercer Response
      8y
      Thank you for the feedback and for taking the time to write this review. We take your comments very seriously because at Mercer we have zero-tolerance for bullying of any kind. We will be following up internally on the details you have provided. We are clearly disappointed to hear about the experience you had while at Mercer.
      Viewing 364 - 366 of 6,648 Reviews
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      ReviewsMercer reviews

      Glassdoor has 7,720 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.